Business Development Manager

Last Mile; West Midlands; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days holiday

Discretionary bonus

EV salary sacrifice

Cycle to work

Employer pension contribution

Life assurance (x4)

MilesMore discounts

Refer a friend

Financial wellbeing platform

Employee assistance programme

Flexible start and finish times

Private medical insurance

Company sick pay

Job summary

Last Mile in the Midlands and South England is seeking a Business Development Manager to identify and develop new pipeline opportunities and secure projects within our multi-utility portfolio.

You will build trusted customer relationships, manage enquiries in simPRO, lead proposals, and support the full sales cycle from budgeting to delivery, ensuring an excellent customer experience.

Excellent communication, resilience and prioritisation in a fast-moving environment are essential for success.

Qualifications

• Experience in a B2B role within utilities or construction.
• Proven ability to manage a portfolio of customers with full account management.
• Evidence of previous sales positions and achieving targets.
• Experience with ICP/IDNO/IGT or residential/commercial sector sales is desirable.
• B2B environment experience with technical exposure is advantageous.

Responsibilities

• Develop and grow a strong pipeline of opportunities with new and existing clients.
• Build and maintain trusted customer relationships through proactive communication.
• Identify and secure new business by managing enquiries, tracking activity in simPRO, and converting interest into opportunities.
• Lead the quotation process by providing instructions to internal teams and negotiating with clients.
• Support the full sales cycle by preparing budgets and coordinating revisions.
• Manage contract acceptance and handover with internal stakeholders and delivery teams.

Skills

B2B sales

Account management

Relationship building

Sales targets

ICP/IDNO/IGT exp

simPRO

Microsoft Office

Tools

simPRO

Microsoft Office

Job description

Business Development Manager (Utilities)– Midlands & South England

Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high quality solutions across the multi utility sector. Our team is growing and we are excited to welcome a talented Business Development Manager.

As a Business Development Manager, you will focus on identifying and developing new pipeline opportunities, while securing projects for the business to design, build, own and operate within agreed commercial parameters. You will play a key role in delivering an excellent customer experience through clear communication, consistency, added value and successful project delivery.

We're looking for someone to be based in the Midlands, Southwest and Southeast of England.

What’s in it for you as a Business Development Manager?

Here at Last Mile, we pride ourselves in providing a great range of benefits including a fantastic amount of annual leave, including a Christmas shut down.

• 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
• Discretionary bonus
• EV and ULEV salary sacrifice scheme (subject to minimum length of service)
• Cycle to work salary sacrifice scheme
• Up to 7% employer pension contribution
• Life assurance (x4 annual basic salary)
• Retail, travel and leisure discounts via our MilesMore benefits platform
• Refer a friend incentive
• Stream – Financial wellbeing platform
• Employee assistance programme
• Flexible start and finish times for eligible roles*
• Private medical insurance*
• Company sick pay*

*Some of our benefits are only applicable when you have successfully completed your probation period*

Your responsibilities as a Business Development Manager:

• Develop and grow a strong pipeline of opportunities with both new and existing clients.
• Build and maintain trusted customer relationships through proactive and consistent communication.
• Identify and secure new business by managing enquiries, tracking activity in simPRO and converting interest into formal opportunities.
• Lead the quotation process by providing clear instruction to internal teams, issuing proposals and managing client discussions, feedback and negotiations.
• Support the full sales cycle by preparing budget estimates, responding to enquiries and coordinating revisions where required.
• Manage contract acceptance and handover by coordinating internal stakeholders, leading winners meetings and ensuring a smooth transition into delivery.

Experience / Knowledge:

• Experience in a similar B2B role ideally within the utility connections, construction or a similar sector
• Experienced at successfully managing a portfolio of customers with full account management
• Evidence of previous sales positions and targets achieved.
• ICP/IDNO/IGT experience or sales experience in the residential, mixed use, Industrial & Commercial or high-rise sector(desirable)
• Experience gained in a B2B environment with technical exposure would be advantageous (desirable)

The successful candidate will be resilient, determined, tenacious, adaptable, and results-focused, with strong IT literacy and experience using Microsoft Office tools. They will demonstrate excellent attention to detail, strong written and verbal communication skills, and a proven ability to manage competing priorities effectively.

Have you got the drive to go to the Last Mile as a Business Development Manager?

About us:

Last Mile is one of the largest last-mile multi-utility businesses in the UK.

We understand construction and we know utilities. We design, build, own, and manage the ‘last mile’ of essential utilities infrastructure.

With a proven history of delivering multi-utility connections across Great Britain, we provide a full suite of utility infrastructure, including clean heat networks, electricity, gas, water, wastewater and fibre.

With a strong track record, deep industry knowledge and solid investor backing, we take a forward-thinking approach to the complex economic, social and environmental challenges of today, to innovate for a better tomorrow.

Through Last Mile and our asset adoption business Last Mile Asset Management, we provide a ‘one‑stop shop’ for new utility connections.

We’re proud to be both a Great Place to Work® certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.

For further enquiries, contact [e-mail] visit our website at www.lastmile.co.uk

At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply.