Business Development Executive

Service Innovation Group UK | Certified B Corp; Birmingham; On-site; GBP 28,000 - 60,000; Full time

Benefits offered by this job

Life assurance

Holiday allowance

Holiday trading

Electric car scheme

HEKA wellbeing allowance

Family-friendly benefits

Wider wallet discounts

Wider tech & home benefits

Professional development budget

Employee assistance programme

Job summary

Service Innovation Group UK | Certified B Corp is seeking a results-driven sales professional in Birmingham to identify and win new business opportunities, engaging with senior decision-makers and managing a defined territory. You will drive the full sales cycle, from outreach and proposal development to close, while collaborating with internal teams to ensure client satisfaction.

You should have a strong track record in B2B/B2C sales, excellent relationship-building skills, and solid experience

Qualifications

• Proven experience in B2B/B2C field sales with a track record of achieving targets.
• Excellent relationship-building with senior decision-makers.
• Strong analytical skills to interpret market trends and sales data.
• Excellent written and verbal communication.

Responsibilities

• Identify and engage with potential B2B customers to generate new business opportunities.
• Develop and maintain relationships with key decision-makers to promote technology solutions.
• Implement sales strategies to achieve and exceed targets.
• Conduct market research to inform sales strategies.

Skills

B2B/B2C sales

Relationship building

Analytical skills

Communication skills

Problem solving

Market adaptability

Client presentations

CRM proficiency

Technology product knowledge

Sales techniques

Customer-centric

Continuous learning

Tools

CRM systems

Job description

Contract: Permanent

Hours: 37.5 hours per week, Monday - Friday

The Opportunity

In this role, you will utilise your approachable nature and strong communication skills to identify new business opportunities, build robust client relationships, and contribute to our company's success in the competitive industry.

You will be responsible for actively engaging new clients and ensuring a smooth sales process on behalf of our technology client Amazon business. We want you to be collaborative with your team to ensure Key Performance Indicators (KPIs) are hit to achieve client satisfaction and achieve business objectives.

At Service Innovation Group UK, we foster a collaborative and forward-thinking work environment that encourages professional development and career progression. If you are passionate about sales and have a proven track record in business development, we invite you to embark on this exciting journey with us and if you can also start immediately, we'd love to hear from you!

The Role

• Client Acquisition: Identify and engage with potential B2B customers to generate new business opportunities.
• Relationship Building: Develop and maintain strong relationships with key decision-makers to promote our client’s technology solutions.
• Sales Strategy Execution: Implement effective sales strategies to achieve and exceed sales targets.
• Market Research: Conduct market research to identify trends, opportunities, and competitive landscape to inform sales strategies.
• Proposal Development: Prepare and present compelling business proposals tailored to client needs.
• Sales Performance Monitoring: Track and report on sales performance, providing insights and recommendations for improvement.
• Collaboration: Work closely with internal teams to ensure seamless execution of sales initiatives.
• Feedback Integration: Gather client feedback to continually improve products and services.
• Continuous Improvement: Identify and implement process improvements to enhance business development efforts.
• Product Knowledge: Maintain up-to-date knowledge of our client’s technology products and solutions.
• Territory Management: Effectively manage a designated sales territory to maximise coverage and sales opportunities.
• Objection Handling: Develop and utilise strong objection handling skills to address and overcome potential customer concerns and objections.
• Sales Drive and Ambition: Demonstrate a high level of sales drive and ambition, consistently pursuing new business opportunities and striving to exceed sales targets.
• Cross-Functional Collaboration: Collaborate with internal and external stakeholders to support business development goals and ensure alignment with overall business objectives.

What are we looking for

• Proven experience in B2B/B2C field sales, with a strong track record of achieving and exceeding sales targets.
• Excellent relationship-building skills with the ability to engage with senior decision-makers.
• Strong analytical skills to interpret market trends and sales data.
• Excellent communication skills, both verbal and written.
• Strong problem-solving skills and ability to address issues promptly and effectively.
• Ability to adapt to changing market conditions and client needs.
• Experience in presenting to clients.
• Proficiency in using CRM systems and other sales management tools.
• Valid and full UK driver's license and access to your own car.
• Experience working with technology clients and a good understanding of technology products and solutions.
• Knowledge of sales techniques and methodologies.
• A customer-centric approach to sales.
• Commitment to continuous learning and professional development.

What we offer

• Life assurance: Coverage at 4x your annual salary.
• Holiday Allowance: 20 days annual leave + 8 bank holidays.
• Holiday Trading: Ability to buy or sell annual leave, allowing employees to adjust their holiday entitlement through salary sacrifice.
• Electric Car Scheme: Salary sacrifice scheme for leasing electric vehicles.
• HEKA: A monthly wellbeing allowance that employees can use towards gym memberships, health services, and wellbeing brands.
• Family-Friendly Benefits: Enhanced family leave, including maternity, paternity and adoption leave, alongside flexible working options to support working parents.
• Wider Wallet: Access to a wide range of employee benefits and discounts, including retail savings at popular grocery stores.
• Wider Tech & Home: Salary sacrifice options for tech and home appliances up to £2,000.
• Professional Development: Dedicated budget for training, workshops and career advancement.
• Employee Assistance Programme (We Care): Confidential support and guidance for wellbeing and personal challenges.

Why Work for Service Innovation Group?

At Service Innovation Group, we believe in doing business differently — and doing business right. We operate across Europe and beyond, supporting major brands and growth — while still offering the local autonomy, cultural insight, and personal connection that make work meaningful.

We are proud to be a certified B-Corp, meaning we've met rigorous standards of social and environmental performance, transparency, and accountability.

Our people-first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of.

Sustainability and Purpose at Our Core: From supporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn't just deliver projects — we deliver purposeful work that makes a constructive difference.

We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage.

A People-Centred Culture: We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation Group UK and become part of a business that values you as much as the clients we serve.