Business Development & Contracts Coordinator

RA Dalton Ltd; United Kingdom; Remote; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Private medical insurance

Company Pension Plan

Bonus Scheme / Annual Profit-Sharing

Company Events

Free parking / On-site parking

Workwear provided

Training and development

Opportunities for professional growth

Job summary

RA Dalton Ltd is seeking a highly organised Business Development Administrator to support growth across the UK wastewater servicing division. You will manage customer enquiries, prepare proposals and help expand our service contracts from initial contact through to mobilisation.

The role involves coordinating with Service Manager, Operations, Transport and Accounts to ensure a smooth customer journey and successful contract delivery. A proactive, customer-focused approach is essential.

Qualifications

• At least 3 years in business development or sales support.
• Experience in customer service, account management or administration.
• Proven CRM/database experience.

Responsibilities

• Handle new business enquiries via telephone, email, website and referrals.
• Prepare quotations, service agreements and commercial proposals.
• Follow up enquiries to maximise conversions and secure contracts.
• Support onboarding of new customers and renewals.
• Maintain accurate customer records and lead pipelines within CRM.

Skills

Organisational skills

Communication skills

Customer relationship

CRM knowledge

MS Office

Tools

Clik CRM

MS Excel

Job description

RA Dalton Ltd is seeking a highly organised Business Development Administrator to support growth across the UK wastewater servicing division. You will manage customer enquiries, prepare proposals and help expand our service contracts from initial contact through to mobilisation.

The role involves coordinating with Service Manager, Operations, Transport and Accounts to ensure a smooth customer journey and successful contract delivery. A proactive, customer-focused approach is essential.