Office Administrator: Service & Records Coordination

RA Dalton Ltd; United Kingdom; Remote; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Private medical insurance

Company pension

Bonus scheme

Company events

On-site parking

Workwear provided

Training & development

Career growth

Job summary

RA Dalton Ltd is seeking an experienced Office Administrator to support the day-to-day operations of our Crook office. The role focuses on providing high-quality administrative assistance to the Servicing Department and other teams, with duties including handling correspondence, maintaining records and coordinating documentation.

The ideal candidate will have strong IT skills, be able to work independently or in a team, and thrive in a growing, forward-thinking organisation within the water

Qualifications

• 3+ years in office administration, business support or similar role.
• Excellent organisational skills with the ability to prioritise a varied workload.
• Strong telephone manner and customer service skills.
• Excellent written and verbal communication skills.

Responsibilities

• Provide administrative support to the Servicing Department and wider business teams.
• Handle incoming and outgoing calls, emails and correspondence professionally.
• Act as first point of contact for customer enquiries and direct requests to the appropriate department.
• Maintain accurate records, databases and filing systems with up-to-date information.
• Perform data entry and document management tasks with high accuracy.
• Coordinate internal communication to ensure efficient workflow and information sharing.

Skills

Office administration

Customer service

Microsoft Office

Data entry

Records management

Communication skills

Diary management

Tools

CRM systems

Microsoft Excel

Outlook

Office 365

Job description

RA Dalton Ltd is seeking an experienced Office Administrator to support the day-to-day operations of our Crook office. The role focuses on providing high-quality administrative assistance to the Servicing Department and other teams, with duties including handling correspondence, maintaining records and coordinating documentation.

The ideal candidate will have strong IT skills, be able to work independently or in a team, and thrive in a growing, forward-thinking organisation within the water