Business Coordinator (MAT Cover - FTC)

Uttoxeter Racecourse; Uttoxeter; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Annual venue passes

Discounted food & ARC days out

Cycle to work scheme

Holiday allowance up to 28 days

Company life assurance scheme

Discretionary bonus schemes

Job summary

Uttoxeter Racecourse is seeking a passionate Business Coordinator to support commercial and administrative activity on-site, acting as the central contact between sales hubs, delivery teams, clients and suppliers.

Working closely with the Business Manager, you will coordinate racing and non-racing packages, manage show-rounds and client requirements, and ensure information flows clearly and professionally to deliver a high-quality service.

Qualifications

• Educated to A-level standard or equivalent; business/event qualification preferred.
• Minimum 2 years in business, commercial coordination or development.
• Highly organised with ability to manage multiple projects in a multi-stakeholder environment.
• Experience with high-value clients and on-site event coordination.

Responsibilities

• Represent the race course professionally to clients and requests.
• Coordinate on-site restaurant, hospitality (race day) and EVH activity with sales hub and delivery teams.
• Liaise with clients to finalise booking details and communicate with delivery team.
• Act as account handler for existing client business on-site.
• Coordinate invoicing with finance and ensure payments are made on the day where required.
• Work with operations to ensure pre-race-day setup and deliveries.

Skills

Highly organized

Client management

Multi-stakeholder coordination

Attention to detail

MS Office proficiency

Education

A-levels or equivalent

Business/event qualification

Tools

MS Office

Job description

At Uttoxeter Racecourse, we're always looking for hard working and passionate individuals to join our team. We offer a fast paced and exciting environment for everyone. Our friendly work environment reflects our belief that a happy workplace is more productive. We employ people with a positive attitude who genuinely want to provide a great customer experience and will always look for ways to improve the services we offer.

We are looking for a passionate and knowledgeable Business Coordinator to join our team at Uttoxeter Racecourse!

Please note that this is a fixed term role covering maternity leave and the ideal candidate must be available to start December 2026.

About us…

Arena Racing Company does so much more than lead the UK’s largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and global distribution are at the heart of what we do, making it an exciting and diverse place to work!

Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, it’s our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love.

What is ARC?

We embrace diversity. We develop our people. We care for our visitors. We think about our impact. We are proud of our sport.

Work Perks of being a Business Coordinator...

• Annual passes to attend any of our 21 venues
• Discounted food & ARC days out
• Cycle to work scheme
• Holiday allowance increasing with length of service up to 28 days
• Company life assurance scheme
• Discretionary group annual bonus schemes to reward your hard work
• Support with study through our study assistance schemes

And so much more…

About the role:

The Business Coordinator will support the smooth delivery of commercial and administrative activity across the racecourse, acting as the key site-based contact between the regional sales hubs, delivery teams, clients and suppliers. Working closely with the Business Manager, the Business Coordinator helps coordinate racing and non-racing packages, site-based commercial activity, show-rounds, client requirements and site-specific collateral, ensuring information is communicated effectively and presented professionally. The role requires a confident, positive and organised individual with excellent attention to detail, strong task management skills and the ability to prioritise effectively, meet deadlines and deliver a high-quality service to clients.

Responsibilities of a Business Coordinator...

• Represent the race course in an appropriate and professional manner dealing with a variety of clients and requests.
• Act as the on-site co-ordination for delivery of restaurant, hospitality (race day) and EVH activity working closely with the sales hub and delivery teams.
• Acting as client liaison to coordinate final booking details with smooth communication to the delivery team.
• Acting as account handler for specific existing client business, used to dealing directly with the race course.
• Liaison with finance, final details to ensure accurate invoicing, ensuring before-the-day payments have been made.
• Work closely with operations and the delivery team to ensure accurate pre-race-day / pre-event setup and deliveries, briefing where necessary.
• Coordination of localised and group-wide sponsorship collateral provision and activation.
• Ensuring marketing collateral is appropriate, up to date and in good supply.
• Management of direct-to-site communication and flow of enquiry.
• Work with ED in representing the business to the local community.
• All business-related tasks within reasonable scope of the role.

The person we are looking for as a Business Coordinator has…..

• Educated to A-level standard or equivalent. Business/event qualification preferred, with at least 2-years working in a business or commercial coordination role, or as a business developer wanting to move into coordination.
• Highly organised, with the ability to manage multiple projects in a multi-stakeholder environment, to tight timescales. Proven experience in working with multiple teams, coming together to provide a high-quality service acting as the point-person on-site to ensure high-quality service delivery.
• Client and account management experience, with experience in working with high-value clients and a proven ability to engender trust and respect. The ability and flare to showcase a site or an event for business show rounds.
• Numerate, with good IT skills including MS Office products. Previous effective sales experience an advantage.
• Affable and presentable, self-starting and tenacious, with a can-do attitude turning your hand to any reasonable project or activity.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.