Business Consultant - Market Experience Ireland

JR United Kingdom; Guildford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the energy sector is seeking a Business Consultant with expertise in the Irish energy market. The role involves managing customer needs, providing business guidance, and supporting ERP implementations. Strong communication skills and a master's degree are essential. Join a dynamic, supportive team with opportunities for career development in a flexible working environment.

Benefits

Flexible hybrid working options

Opportunities for internal mobility and career development

Supportive environment that values work-life balance

Qualifications

• In-depth knowledge of the Irish energy market required.
• At least 5+ years' experience in large ERP/CRM projects.
• Excellent communication skills in English, Dutch as a plus.

Responsibilities

• Serve as the link between Business and IT as a business-focused analyst.
• Manage customer expectations and translate business needs into functional requirements.
• Participate in project progress meetings and proactively identify risk areas.

Skills

Analytical Skills

Business Requirements Gathering

Business Process Management

Communication Skills

Problem Solving

Team Player

Education

Master's Degree or equivalent experience

Job description

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Business Consultant - Market Experience Ireland, Guildford

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Client:

Itineris

Location:

Guildford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

There’s a saying at Itineris: Together goes a long way. We live by that. Whether translating customer needs into software, selling, coding, or business operations, we aim to grow and deliver innovative software that empowers energy and water utilities to better engage with their customers.

Function:

The Business Consultant will work for the customer and Itineris teams, responsible for the successful deployment of the UMAX solution by managing customer needs from a business and market regulation perspective. They will focus on providing relevant business and market guidance to application consultants and support mediation decisions with the customer's business.

The role is based in Ghent (Sint-Denijs-Westrem), UK, or EIR and requires experience in the Irish market, both ROI and NIE. ERP implementation experience is a plus.

UMAX is our software solution for water and energy utilities, automating business processes and enabling better customer engagement. It is cloud-based, built on Microsoft Dynamics 365.

As a Business Consultant with market experience (EIR), you will:

• Serve as the link between Business and IT as a business-focused analyst.
• Manage customer expectations and support functional experts in translating business needs into functional requirements.
• Attend workshops & meetings onsite with customers.
• Provide feedback to product development, sales, and marketing.
• Contribute to the evolution of the UMAX solution to go to market.
• Collaborate closely and develop strong relationships with clients, sales, pre-sales, product, and project delivery teams.
• Participate in project progress meetings and proactively identify risk areas.
• Apply expertise to deliver high-quality consulting services.
• Work with consultants to upskill and understand best practices for the Irish energy market (ROI & NIE).
• Continuously develop and transfer knowledge within the Utility market, especially in Ireland.

What you bring:

• Strong analytical skills (master’s degree or equivalent experience).
• In-depth knowledge of the Irish energy market.
• At least 5+ years’ experience as a Business/Functional Consultant in large ERP/CRM projects.
• Expertise in business requirements gathering and understanding customer processes.
• Skilled in Business Process Management.
• Excellent communication skills in English, with Dutch as a plus.
• Willing to travel as needed.
• A team player with problem-solving skills.
• Hands-on, proactive, and quality-driven.
• Customer-oriented and adaptable to fast-changing environments.

What we offer:

• A fast-growing, international environment with offices in Ghent, London, and Atlanta.
• Work with leading water and energy companies and develop utility expertise.
• Opportunities for internal mobility and career development.
• An entrepreneurial environment with a direct impact on growth.
• An open, supportive environment that values work-life balance.
• Onboarding, learning, and buddy programs.
• Flexible hybrid working options.
• Engaging activities focused on sports, celebration, and well-being.