Business Change Manager

Context Recruitment Limited; London; Hybrid; GBP 68,000; Full time

Job summary

A leading Critical National Infrastructure organization seeks a Business Change Manager to enhance IT service delivery and build relationships with senior business leaders. This hybrid role involves ensuring technology solutions align with operational needs and managing risks in a regulated environment, all while driving digital transformation efforts.

Qualifications

• Proven experience in IT service delivery and relationship management.
• Experience in large-scale organizations with a focus on governance and compliance.
• Strong negotiation skills and ability to influence senior executives.

Responsibilities

• Act as a strategic liaison between IT and business stakeholders.
• Oversee IT service delivery and project management.
• Identify opportunities for innovation and process improvement.

Skills

Communication

Negotiation

Relationship Management

Governance

Risk Management

Compliance

Project Management

Job description

Business Change Manager - Critical National Infrastructure

Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment.

Key Responsibilities

• Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs.
• Build and maintain strong relationships with senior business leaders to drive digital transformation.
• Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting.
• Identify opportunities for innovation and process improvement while managing risks and dependencies.
• Provide expert guidance on IT governance, compliance, and service management best practices.

Requirements

• Proven experience building and maintaining relationships with senior business leaders in a complex IT environment.
• Strong background in IT service delivery and project management within large-scale organizations.
• Expertise in governance, risk management, and compliance related to IT operations.
• Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands.
• Exceptional communication and negotiation skills with the ability to influence at an executive level.

Hybrid (3 days per week required in their London office)

Paying £67,500 + benefits

Must be eligible to work in the UK