Business Change & Adoption Lead

Synapri; Greater London; On-site; GBP 56,000 - 89,000; Part time

Job summary

Synapri is seeking a Change Management Specialist for a 6-month assignment in the United Kingdom. The role will lead the development of the Digital Wing Change and Adoption Strategy, define the change approach for each programme phase, and ensure alignment with outcomes and benefits.

You will engage stakeholders, facilitate workshops, and ensure end-user voices are represented throughout delivery. The candidate will drive adoption through culture change, readiness assessments, and training

Qualifications

• Experience leading change management for large programmes.
• Ability to map stakeholders and drive adoption of new ways of working.
• Proven track record in developing adoption strategies and benefits tracking.
• Experience facilitating workshops and engaging diverse stakeholder groups.
• Ability to coordinate training and onboarding activities.

Responsibilities

• Develop and maintain the Digital Wing Change and Adoption Strategy.
• Define the organisational change approach for each programme phase.
• Ensure change activities align to programme outcomes and benefits.
• Identify organisational impacts and readiness requirements.
• Develop stakeholder maps and influence strategies.
• Establish relationships with key stakeholder communities across FCDO.
• Facilitate workshops, engagement sessions, and user forums.
• Ensure end-user voices are represented throughout delivery.
• Define target behaviours and develop interventions to promote adoption.
• Monitor adoption levels and user sentiment.
• Support governance decision-making through stakeholder insights.

Skills

Change management

Stakeholder engagement

User adoption

Governance & reporting

Workshop facilitation

Training coordination

Job description

Duration: 6 months

Vetting: SC secuirty clearance will be required

Key responsibilities; but not limited to:

Change Strategy & Planning

• Develop and maintain the Digital Wing Change and Adoption Strategy
• Define the organisational change approach for each programme phase
• Ensure change activities are aligned to programme outcomes and benefits
• Identify organisational impacts and readiness requirements

Stakeholder Engagement

• Develop and maintain stakeholder maps and influence strategies
• Establish relationships with key stakeholder communities across FCDO
• Facilitate workshops, engagement sessions, and user forums
• Ensure end-user voices are represented throughout delivery

Culture & Behaviour Change

• Define target behaviours required to support the future operating model
• Develop interventions that promote adoption of new ways of working
• Support leadership teams in modelling desired behaviours
• Identify cultural barriers and opportunities to accelerate adoption

User Adoption & Readiness

• Develop user adoption plans for each delivery phase
• Assess organisational readiness for change
• Coordinate training, onboarding and transition activities
• Monitor adoption levels and user sentiment

Benefits Realisation

• Define behavioural and organisational benefits measures
• Support development of the programme Benefits Framework
• Track and report adoption and benefits realisation
• Ensure benefits are embedded into business-as-usual operations

Governance & Reporting

• Provide change and adoption reporting to the Programme Board and Steering Group
• Identify change-related risks, issues and dependencies
• Maintain change management artefacts and plans
• Support governance decision-making through stakeholder insights