Business Centre Manager

Bassetlaw District Council; Retford; On-site; GBP 40,000 - 44,000; Full time

Benefits offered by this job

Health plan

Flexitime

Holiday entitlement

Job summary

Bassetlaw District Council is seeking a commercially minded Business Centre Manager to oversee Retford Enterprise Centre and Middletons Yard. You will drive occupancy, manage budgets and lead reception staff, ensuring a professional service for tenants and visitors.

With a focus on generating income, strong customer service and financial oversight, the role requires coordination across facilities, health, safety and operations to support local enterprises in Retford and surrounding areas.

Qualifications

• Experience in customer-focused, commercial, property or facilities environment.
• Commercial and financial awareness.
• Excellent customer service and communication skills.
• Strong organisation and prioritisation skills.
• Confidence managing budgets and financial information.
• Good digital and IT skills.
• Knowledge of health, safety and facilities management.
• Ability to work independently and solve problems.

Responsibilities

• Manage the day-to-day running of both business centres.
• Lead and support centre staff.
• Drive occupancy through sales and marketing.
• Manage budgets, income and expenditure.
• Build strong relationships with tenants and customers.
• Oversee leases, invoicing and credit control.
• Promote meeting rooms and centre services.
• Coordinate maintenance, facilities and contractors.
• Ensure health, safety and security standards are met.
• Support local businesses and business events.

Skills

Commercial awareness

Financial awareness

Customer service

Organisation

Budget management

Digital IT skills

Health and safety

Problem solving

Education

Business/Marketing/Finance/Facilities/Property mgmt qualification

Tools

Budgeting software

Job description

Job details

Contractual hours 37

Basis Full time

Region Midlands

Job category/type Economic development

Date posted 21/10/2026

Job reference REQ000703

Business Centre Manager
Grade 8
Location: Retford Enterprise Centre and Middletons Yard
Salary: £40,444 - £44,253
Hours: Full time, 37 hours per week permanent

About the role

We are looking for an organised, commercially aware and customer-focused Business Centre Manager to lead the day-to-day operation and development of Retford Enterprise Centre and Middletons Yard.

You will manage both sites, lead reception staff and help ensure the centres provide a professional and welcoming service to tenants, visitors and the wider business community. You will also be responsible for increasing and maintaining occupancy, promoting office, virtual tenant, co-working, meeting and conference facilities, and identifying opportunities to generate additional income.

What you’ll be doing

• Manage the day-to-day running of both business centres.
• Lead and support centre staff.
• Drive occupancy through sales and marketing.
• Manage budgets, income and expenditure.
• Build strong relationships with tenants and customers.
• Oversee leases, invoicing and credit control.
• Promote meeting rooms and centre services.
• Coordinate maintenance, facilities and contractors.
• Ensure health, safety and security standards are met.
• Support local businesses and business events

About you

You’ll have experience in a customer-focused, commercial, property, facilities or similar environment, along with:

• Commercial and financial awareness.
• Excellent customer service and communication skills.
• Strong organisation and prioritisation skills.
• Confidence managing budgets and financial information.
• Good digital and IT skills.
• Knowledge of health, safety and facilities management.
• The ability to work independently and solve problems.

A relevant qualification in business, marketing, finance, facilities or property management would be an advantage. Experience within flexible workspace, serviced offices, commercial lettings or conference facilities would also be welcomed.

This is an opportunity to take a leading role in developing two important business centres, supporting local enterprises and helping to create thriving enterprise hubs for Retford, Worksop and the wider business community.

Additional information

The role requires flexibility to work across Retford Enterprise Centre and Middletons Yard, attend relevant external meetings and respond to occasional out-of-hours emergencies as a key holder. The postholder will be employed under the NJC for Local Government Services.

If you would like more information about the role, please contact [e-mail] or [phone].

We offer a generous employee benefit package including 26-32 days holiday plus bank holidays, free healthcare cash plan, flexitime and so much more. You can read about all our employee benefits here.

We value diversity and are committed to creating an inclusive workplace. We actively welcome applications from all sections of the community. Our recruitment processes are fair, transparent, and designed to ensure that everyone is treated equally at every stage.