Business Booker Executive

Leonardo Hotels; Birmingham; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Special room rates

Recognition scheme

Talent referrals

Thank You Week

Wellbeing calendar

Training programmes

Job summary

Leonardo Royal Hotel Birmingham is seeking a Business Booker Sales Executive to promote the Business Booker platform and drive reservations. You will work with a supportive team to identify opportunities, build strong client relationships and close deals within guidelines.

The role emphasises delivering exceptional customer service, reporting accurately, and supporting hotel business needs. A proactive hospitality mindset and energy are essential for success in this busy role.

Qualifications

• Strong sales focus with ability to identify opportunities and convert enquiries into bookings.
• Excellent relationship management with new and existing clients.
• Good negotiation and closing skills with ability to work to guidelines.

Responsibilities

• Promote the Business Booker platform to drive reservations and sales.
• Generate new opportunities and build strong client relationships.
• Deliver outstanding customer experience and support the Sales Supervisor.
• Identify sales opportunities and convert enquiries into bookings.
• Prepare accurate reports and support hotel business needs.

Skills

Sales skills

Relationship building

Negotiation

Customer service

Hospitality

Job description

## Business Booker ExecutiveApply: Leonardo Royal Hotel Birmingham: Full time: Posted 22 Days Ago: JR105264Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!As a Business Booker Sales Executive, you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you everyday. Take a deep breath because you’ll be stepping into a busy role! Working as part of a supportive team, you’ll help drive Business Booker sales by promoting the platform, generating new opportunities, and delivering an outstanding customer experience while supporting the Business Booker Sales Supervisor.If you’re our ideal Business Booker Sales Executive, you will:* Be yourself!* Proactively encourage customers to use the Business Booker platform to make reservations* Build and maintain strong relationships with new and existing clients.* Identify sales opportunities and help convert enquiries into bookings.* Negotiate contracts and close agreements within agreed guidelines.* Support specific hotel business needs as required.* Produce accurate and timely reports* Have a genuine passion for hospitality and delivering first-class customer service.Some of the perks our Business Booker Executive could enjoy include:* Special rates on Leonardo Hotel rooms across the UK & Europe* Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops* Talent referral scheme* Thank You Week: from ice cream trucks to yoga classes and lots in between!* Wellbeing Calendar* Ongoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Business Booker Executive?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!