Business Banking Senior Credit Controls Specialist

Description This; Glasgow; Hybride; GBP 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Private medical insurance

Pension

Bonus scheme

Training & development

Salary sacrifice benefits

Life assurance

Wellbeing benefits

Volunteer days

Résumé du poste

Nationwide is recruiting for a Business Banking Senior Credit Controls Specialist to strengthen the control environment and apply risk-based assurance across high-risk Business Banking processes. You will work with 1LOD and Risk & Control teams to ensure robust adherence to Credit Standards and policies.

You will develop data-led indicators and conduct evidence-based QA and control testing, identifying control gaps and driving remediation actions.

Qualifications

• Extensive Business Lending experience with relevant credit risk knowledge.
• Strong understanding of core lending systems (BLP, eCRS).
• Proven credit risk management with risk-based controls.
• Ability to make independent, balanced decisions with solid rationale.
• Excellent written and verbal communication for reporting.
• Customer-focused mindset.

Responsabilités

• Strengthen control environment with Risk & Control teams in Business Banking.
• Develop data-led KPIs to monitor risk profile.
• Perform QA and control testing on high-risk processes.
• Identify control gaps and track remediation actions.
• Deliver clear reporting to senior stakeholders.

Connaissances

Business Lending

Credit Risk

Controls Testing

Stakeholder Management

Data Analysis

Outils

BLP

eCRS

Description du poste

Business Banking Senior Credit Controls Specialist

• Glasgow, United Kingdom
• Northampton, United Kingdom
• London, United Kingdom

The Business Banking Control Team exists to enable safe, sustainable growth. We are committed to driving risk excellence and championing proactive risk management within the first line of defence.

We are embarking on an exciting period of growth, creating several new roles focused on overseeing high-risk Business Banking processes and strengthening our control environment. These roles will play a critical part in delivering effective Controls Management in close partnership with our Business Banking colleagues. As a Senior Credit Controls Specialist, you will support the delivery of good customer outcomes by ensuring robust adherence to Credit Standards, operational processes, and Economic Crime policies. You will join a high-performing team, focused on embedding practical risk and control disciplines.

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Northampton or London office. If you are aligned to our Glasgow or Edinburgh hub (as this is your nearest location), there will be a need to regularly connect with colleagues for collaboration events. This is anticipated to be weekly in Glasgow or Edinburgh. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here .

Virgin Money is now part of Nationwide

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Uncompromisingly Customer, whatever our role

Extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy .

If you want to find out more about using AI in our recruitment process, please read more here .

Disability Confident

We'renot just guided bydata,we’redriven by the real experiences of our people.We’rea Disability Confident Level 3 Leader, the highest level.

That’swhywe’reconstantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs,we’rehere to support you.If you need anyadditionalsupport throughout your application journey, email our team at Recruitment Support .

Apply safely with Nationwide

Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam.

Please note that should you be successful in securing this role, the job title on our internal systems will be Approach Financial Difficulties Manager.

Banking - but fairer, more rewarding, and for the good of society

What you’ll be doing

You will partner closely with Relationship Management and 1LOD Risk & Control teams to strengthen the control environment within Business Banking, whilst planning and delivering high-quality, risk-based assurance activity in line with the Risk Operating Control Scheme, ensuring scope, sampling, and execution align to defined methodologies and evidence standards.

You’ll develop and leverage data-led indicators (KPIs) to maintain and enhance the Business Banking risk profile, including assessing control effectiveness and supporting robust residual risk assessment. By developing and conducting evidence-based quality assurance and control testing across key high-risk processes, applying judgement to identify control gaps and emerging risk you will evolve the scheme over time whilst identifying material control weaknesses and overseeing the tracking and closure of remediation actions.

Utilising your communication and stakeholder management skills you will deliver clear and insightful reporting to senior stakeholders, communicating findings and providing challenge with clarity and confidence to different audiences, including senior leadership, to ensure sustainable outcomes.

About you

As a minimum you will have:

• Excellent Business Lending experience with a deep understanding of the credit risks relevant in a Business Lending environment
• Rounded knowledge of core lending systems – e.g. BLP, eCRS and how they are used to support end to end controls execution
• Credit risk management experience – proven track record on understanding risk, controls and application and judgement of materiality
• Ability to reach independent and balanced decision - with effective attention to details and well considered rationale
• Excellent verbal and written communication skills – ability to create best in class, efficient and succinct reporting
• A passion for understanding customers and ensuring they are at the heart of everything we do

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Job Info

• Job Identification 3558
• Apply Before 10/20/2026, 10:55 PM
• Locations 177 Bothwell Street, Glasgow, G2 7ER, GB 83 George Street, Edinburgh, EH2 3ES, GB Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB