Business and Performance Support Manager

SintChristophorus.nl; Amersham; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Business and Performance Support Manager to enhance the delivery of mental health services for children and young people. This role is vital in supporting CAMHS teams, focusing on data quality, performance reporting, and administrative tasks. The ideal candidate will possess strong administrative, management, and interpersonal skills, working in a hybrid model between home and the office. Join a passionate team committed to providing outstanding care and enjoy excellent opportunities for career progression and a supportive work environment.

Benefits

Excellent opportunities for career progression

Access to tailored learning and development

27 days annual leave plus bank holidays

NHS Discount

Competitive pension scheme

Lease car scheme

Cycle to work scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation

Qualifications

• Strong administrative and management skills required.
• Experience with IT literacy, especially Microsoft Office tools.

Responsibilities

• Support teams in service delivery and operational matters.
• Produce performance reports and manage team rotas.

Skills

Administrative Skills

Management Skills

Interpersonal Skills

Time Management

Curiosity and Proactivity

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Microsoft PowerPoint

Power BI

Job description

Are you interested in working within teams that provide mental health support for children and young people?

Do you have strong administrative, management, and interpersonal skills that could support our CAMHS teams in the delivery of services for children and young people?

We are looking for someone with this combination of skills and interest to join two of our CAMHS teams (Mental Health Support Teams and Targeted) as our new Business and Performance Support Manager. This role is an important part of our management team, working closely to assist our team managers and our clinicians in the running of the services.

You will work in a hybrid way, meaning a combination of being based at our office in Amersham, and working from home in line with the service’s approach to hybrid working.

The teams are regularly complimented not only for their passion and commitment to supporting young people but also as friendly and enjoyable teams to work in.

We strongly encourage anyone interested in this role to contact our operational lead Joanna Martin for an informal discussion.

Please note this vacancy may close early if sufficient numbers of applications are received.

You will work alongside the Operational Leads for the Mental Health Support Teams and Targeted Team to support the services with various aspects of service delivery and operational matters.

Key areas of this non-clinical work include:

1. Data quality
2. Performance reporting
3. Management of team rotas
4. Administrative tasks relating to recruitment and induction

You will produce performance reports and carry out audits to help determine areas of focus for the teams, and support managers to ensure that we are running services as efficiently, effectively, and safely as we can.

We will want you to be curious about how we are working and proactive at suggesting and implementing improvements to our processes.

Through line management, you will support and work alongside our team of administrators.

We'll need you to have a flexible and adaptable approach to work whilst having good administrative and time management skills.

IT literacy is important, especially with Microsoft Word, Excel, Teams, and PowerPoint. Experience of using Power BI will be helpful, although training will be provided.

Oxford Health NHS Foundation Trust provides physical, mental health, and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath, and North East Somerset.

Our services are delivered at community bases, hospitals, clinics, and people’s homes, delivering care as close to home as possible.

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team.”

Our values are: “Caring, safe, and excellent.”

At Oxford Health, we offer a wide range of benefits designed to support your career and wellbeing. These include:

1. Excellent opportunities for career progression
2. Access to tailored individual and Trust-wide learning and development
3. 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
4. NHS Discount across a wide range of shops, restaurants, and retailers
5. Competitive pension scheme
6. Lease car scheme
7. Cycle to work scheme
8. Employee Assistance Programme
9. Mental Health First Aiders
10. Staff accommodation (please note waiting lists may apply)
11. Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Please refer to the job description and guidance notes attached for further information on this role.