Business Analyst: Salesforce & Process Automation

DF Capital; Manchester; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Private medical insurance for you and…

10% Employer pension contribution

30-day annual leave entitlement plus

Free Gym Membership

Discretionary annual bonus

Discretionary share awards

Life Assurance

Income Protection

Save As You Earn share scheme

Tax efficient salary sacrifice for X

4 days of paid Volunteering leave

Job summary

DF Capital seeks a proactive Business Analyst to join the Change and Technology team in Manchester. You’ll collaborate with stakeholders to understand needs, define requirements, and design scalable, automated solutions using Salesforce and digital tools.

A recent business or finance/tech degree and interest in process improvement are ideal, with a hands-on, collaborative mindset. You’ll gather requirements, write user stories, support testing, and help translate business needs into actionable

Qualifications

• This role requires a recent degree in business, information systems, or related field.
• 1–3 years of work experience in banking, finance, or fast-paced tech environments.
• Proficiency in business analysis tools and Salesforce or willingness to learn.

Responsibilities

• Analyse and document current business processes to identify inefficiencies and opportunities for automation.
• Design and support implementation of streamlined workflows that enhance control and scalability.
• Champion continuous improvement initiatives across the business.
• Gather, document, and validate business and technical requirements.
• Translate stakeholder needs into functional specifications and user stories.
• Support testing and implementation phases to ensure solutions meet business objectives.
• Liaise with internal stakeholders to understand pain points and improvement opportunities.
• Facilitate workshops and feedback sessions to shape solutions.
• Communicate clearly with both technical and non-technical audiences.
• Work with Salesforce workflows, automations, and process builder tools; assist in designing Salesforce-based solutions.
• Use Figma to create wireframes, process maps, and visual documentation; collaborate with designers and developers.

Skills

Business analysis

Stakeholder management

Process improvement

UX collaboration

Education

Recent degree in Business or Information Systems

Tools

Salesforce

Figma

Job description

DF Capital seeks a proactive Business Analyst to join the Change and Technology team in Manchester. You’ll collaborate with stakeholders to understand needs, define requirements, and design scalable, automated solutions using Salesforce and digital tools.

A recent business or finance/tech degree and interest in process improvement are ideal, with a hands-on, collaborative mindset. You’ll gather requirements, write user stories, support testing, and help translate business needs into actionable