Business Analyst

DF Capital

Manchester

On-site

GBP 38,000 - 48,000

Full time

12 hours ago

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Benefits offered by this job

Private medical insurance for you and…

10% Employer pension contribution

30-day annual leave entitlement plus

Free Gym Membership

Discretionary annual bonus

Discretionary share awards

Life Assurance

Income Protection

Save As You Earn share scheme

Tax efficient salary sacrifice for X

4 days of paid Volunteering leave

Job summary

DF Capital seeks a proactive Business Analyst to join the Change and Technology team in Manchester. You’ll collaborate with stakeholders to understand needs, define requirements, and design scalable, automated solutions using Salesforce and digital tools.

A recent business or finance/tech degree and interest in process improvement are ideal, with a hands-on, collaborative mindset. You’ll gather requirements, write user stories, support testing, and help translate business needs into actionable

Qualifications

This role requires a recent degree in business, information systems, or related field.
1–3 years of work experience in banking, finance, or fast-paced tech environments.
Proficiency in business analysis tools and Salesforce or willingness to learn.

Responsibilities

Analyse and document current business processes to identify inefficiencies and opportunities for automation.
Design and support implementation of streamlined workflows that enhance control and scalability.
Champion continuous improvement initiatives across the business.
Gather, document, and validate business and technical requirements.
Translate stakeholder needs into functional specifications and user stories.
Support testing and implementation phases to ensure solutions meet business objectives.
Liaise with internal stakeholders to understand pain points and improvement opportunities.
Facilitate workshops and feedback sessions to shape solutions.
Communicate clearly with both technical and non-technical audiences.
Work with Salesforce workflows, automations, and process builder tools; assist in designing Salesforce-based solutions.
Use Figma to create wireframes, process maps, and visual documentation; collaborate with designers and developers.

Skills

Business analysis

Stakeholder management

Process improvement

UX collaboration

Education

Recent degree in Business or Information Systems

Tools

Salesforce

Figma

Job description

We're DF Capital - a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses.

Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions.

We help our customers realise their ambitions by doing things differently - combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it's flexible lending structures or straightforward savings options, we focus on what matters most to our customers.

In 2025, we launched DF Capital Retail Finance - a subsidiary of DF Capital Bank Limited - to offer specialist hire purchase solutions to retail customers.

Our goal is simple: to do the absolute best for our customers, our communities, and each other.

Your new role:

We are looking for a proactive and technically skilled Business Analyst to join our Change and Technology team. You'll work closely with stakeholders across the business to understand needs, define requirements, and help design scalable, controlled solutions—particularly leveraging Salesforce and other digital tools.

This role is ideal for someone with a recent business degree or experience in finance/tech environments who thrives in a fast-paced setting and is passionate about driving operational excellence through automation and process improvement.

This is a hands‑on role for someone who enjoys solving problems, collaborating across teams, and delivering meaningful change.

Requirements

DF Capital are passionate about providing employees with the right training and support to help them excel in their roles and future careers. We are confident that an applicant with the right attitude and drive will succeed in this role.

Process Improvement & Automation

Analyse and document current business processes to identify inefficiencies and opportunities for automation
Design and support implementation of streamlined workflows that enhance control and scalability
Champion continuous improvement initiatives across the business

Technical Business Analysis

Gather, document, and validate business and technical requirements
Translate stakeholder needs into functional specifications and user stories
Support testing and implementation phases to ensure solutions meet business objectives

Stakeholder Engagement

Liaise directly with internal stakeholders to understand pain points and improvement opportunities
Facilitate workshops, interviews, and feedback sessions to shape solutions
Communicate clearly and confidently with both technical and non-technical audiences

Salesforce & Digital Tools

Work with Salesforce workflows, automations, and process builder tools (prior experience preferred)
Assist in designing and testing Salesforce-based solutions to support business operations

Design & UX Collaboration

Use Figma to create wireframes, process maps, and visual documentation
Collaborate with designers and developers to ensure user-friendly, intuitive solutions

Requirements:

Education

Recent degree in Business, Information Systems, or related field

Experience

1-3 years work experience, preferably in banking/ finance or fast‑paced tech environment. Demonstrated ability to manage workload effectively while maintaining a strong commitment to meeting project deadlines and delivery milestones

Technical