Business Analyst – Income & Debt Programme (Local Government)

Salt; Gloucester; Hybrid; GBP 72,000 - 94,000; Full time

Job summary

Salt Digital Recruitment is seeking a seasoned Business Analyst for the Income & Debt Programme within a Local Government setting. The role is based in the South West of England with hybrid working arrangements and will engage across multiple service areas to redesign key processes and improve financial performance.

The successful candidate will lead on process mapping, document requirements, and contribute to business cases while liaising with stakeholders at all levels and supporting income

Qualifications

• Proven experience as a Business Analyst within Local Government.
• Strong understanding of council processes and financial operations.
• Experience working on programmes linked to income recovery, debt management, or revenue collection.

Responsibilities

• Analyse existing debt and income-related processes across departments.
• Identify pain points, inefficiencies, and opportunities for improvement.
• Design and document new or improved processes and workflows.
• Facilitate workshops and collaborate with stakeholders at all levels.
• Support the development of business cases and options appraisals.
• Research how comparable councils deliver similar services.

Skills

Business Analysis

Stakeholder Engagement

Process Mapping

Financial Operations

Job description

Business Analyst - Income & Debt Programme (Local Government)

Location: South West of England (Hybrid)

Rate: £450 per day (Inside IR35)

Contract: Until 31st March 2026

Salt's Local Government recruitment team is supporting a South West council with the appointment of an experienced Business Analyst to join a high-profile programme focused on maximising income and reducing debt across the authority. The successful candidate will work across multiple service areas, helping the council redesign key processes, improve financial performance, and strengthen income recovery. This is a hands‑on role that will require excellent stakeholder engagement, structured analysis, and clear documentation.

Key responsibilities:

• Analyse existing debt and income‑related processes across departments.
• Identify pain points, inefficiencies, and opportunities for improvement.
• Design and document new or improved processes and workflows.
• Facilitate workshops and collaborate with stakeholders at all levels.
• Support the development of business cases and options appraisals.
• Research how comparable councils deliver similar services.

What we're looking for:

• Proven experience as a Business Analyst within Local Government.
• Strong understanding of council processes and financial operations.
• Experience working on programmes linked to income recovery, debt management, or revenue collection.
• Excellent stakeholder engagement and communication skills.
• Confident producing As‑Is and To‑Be process maps, requirements, and supporting documentation.
• Comfortable working independently or as part of a project team.

Additional details: Hybrid working - occasional attendance required in the South West. Start date: ASAP. Contract through to March 2026.

*Rates depend on experience and client requirements