Income Recovery & Process Analyst (Hybrid)

Salt Digital Recruitment; Gloucester; Hybrid; GBP 72,000 - 94,000; Full time

Job summary

Salt Digital Recruitment is seeking a seasoned Business Analyst for the Income & Debt Programme within a Local Government setting. The role is based in the South West of England with hybrid working arrangements and will engage across multiple service areas to redesign key processes and improve financial performance.

The successful candidate will lead on process mapping, document requirements, and contribute to business cases while liaising with stakeholders at all levels and supporting income

Qualifications

• Proven experience as a Business Analyst within Local Government.
• Strong understanding of council processes and financial operations.
• Experience working on programmes linked to income recovery, debt management, or revenue collection.

Responsibilities

• Analyse existing debt and income-related processes across departments.
• Identify pain points, inefficiencies, and opportunities for improvement.
• Design and document new or improved processes and workflows.
• Facilitate workshops and collaborate with stakeholders at all levels.
• Support the development of business cases and options appraisals.
• Research how comparable councils deliver similar services.

Skills

Business Analysis

Stakeholder Engagement

Process Mapping

Financial Operations

Job description

Salt Digital Recruitment is seeking a seasoned Business Analyst for the Income & Debt Programme within a Local Government setting. The role is based in the South West of England with hybrid working arrangements and will engage across multiple service areas to redesign key processes and improve financial performance.

The successful candidate will lead on process mapping, document requirements, and contribute to business cases while liaising with stakeholders at all levels and supporting income