Business Analyst - Digital Transformation

Limelight Health; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

hackajob is looking for a skilled business analyst to empower digital initiatives based in Canary Wharf, London. The successful candidate will demonstrate a strong analytical mindset and excellent stakeholder management abilities.

You will work collaboratively with various teams to elicit and document requirements, translate them into actionable solutions, and track the outcomes effectively. Familiarity with Microsoft Viva and other integration landscapes will be highly valued.

Qualifications

• Experience with Microsoft Viva, M365, or Power Platform is a plus.
• Understanding of enterprise integration landscapes.
• Strong analytical thinking and problem-solving skills.

Responsibilities

• Demonstrate strong experience in business analysis across digital initiatives.
• Work closely with developers and product owners to ensure feasible requirements.
• Define and track benefits, KPIs, and outcomes for solutions.

Skills

Strong experience in business analysis

Requirements elicitation and documentation

Analytical thinking

Stakeholder management

Job description

Responsibilities

• Demonstrate strong experience in business analysis across digital, data, or automation initiatives, ideally within Microsoft Viva, M365, Power Platform, or AI‑enabled solutions.
• Be confident eliciting, analysing, and documenting requirements using a range of techniques (workshops, journey mapping, user stories, process modelling) across technical and non‑technical stakeholders.
• Translate colleague and business needs into clear problem statements, functional requirements, and value hypotheses that inform solution design and prioritisation.
• Work closely with developers, solution architects, and product owners to ensure requirements are feasible, secure, and aligned with enterprise standards and target architectures.
• Support delivery of automation use cases, helping define conversation flows, triggers, data needs, success metrics, and adoption considerations.
• Apply strong analytical thinking to identify opportunities for simplification, automation, and productivity improvement across end‑to‑end colleague processes.
• Help define and track benefits, KPIs, and outcomes, ensuring solutions deliver measurable value to colleagues and the wider organisation.

Other Highly Valued Skills

• Familiarity with concepts such as conversational journeys, intent definition, escalation paths, and responsible AI considerations.
• Understanding of enterprise integration landscapes, including systems such as ServiceNow, Workday, or Microsoft Graph, from a requirements and dependency perspective.
• Exposure to governance, risk, compliance, and data protection considerations within large, regulated organisations.
• Strong stakeholder management skills, with the ability to balance competing priorities and align multiple teams around shared outcomes.
• A structured, inquisitive mindset, with the ability to adapt quickly as Copilot and AI capabilities evolve within the Microsoft ecosystem.

Location: Canary Wharf, London.