Business Analyst

Arbuthnot Latham; Greater London; Hybrid; GBP 65,000 - 85,000; Full time

Benefits offered by this job

One day a week remote working

Pension via market leading provider

Discretionary bonus

Life Assurance

Job summary

Arbuthnot Latham seeks a proactive Business Analyst to join our transformation program. You will translate business needs into technical requirements, document processes, and support the change portfolio across platforms and data flows.

With experience in financial services, you will run workshops, produce business cases, and partner with IT, operations and external vendors to deliver value while maintaining customer outcomes and regulatory alignment.

Qualifications

• Experience running workshops (virtual and face-to-face) to elicit business requirements.
• Ability to translate requirements into IT solutions and architecture.
• Familiarity with change delivery frameworks (Waterfall and Agile).

Responsibilities

• Work with business and operations to understand needs for platform changes.
• Provide options and impact assessments for operating model designs.
• Document business requirements and user stories for IT teams and partners.
• Lead artefacts like BRD, non-functional requirements and user stories.
• Analyse current processes and map to future operating models (AS-IS/TO-BE).
• Support test activity and project handover to BAU.

Skills

Workshop facilitation

Negotiation

Stakeholder management

Analytical thinking

Problem solving

Communication

Education

BCS Advanced Diploma in Business Analysis

Tools

JIRA

MS Excel

MS Visio

Job description

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.

Job purpose

The Business Analyst (BA) will be a problem solver who plays a critical role in defining and enabling business and technology change withinChange Management.

The BAwillbe requiredto support theBankstransformation roadmap and project portfolio bycollecting,analysingand interpreting data from a range of sources to help deliver insight that will enable the Platform to make key decisions and achieve its strategicobjectives.

Toaccomplishthis the BA will need to build a deep understanding ofAL Platformoperating models(People, Process and Technology),and working on agreed initiatives, document business requirementsin relation to business focussed IT solutions.

The BA will play a keyroleworkingwithinternalteamsand external partners, acting as a 'translator' where necessary to convey how technology can support thebusinessneeds.

To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and tocomply withthe FCA and PRA's Conduct Rules.

Job Description

Key Responsibilities:

• Work closely with colleagues across business and operations to understand the needs of each team and therelevantPlatforminrelation to a specific business problem or potential change/transformation.
• Provide options assessments andimpactassessments across a range of potential operating model designsolutions/decisions, fully documenting the benefits,limitationsand any associated risks.Identifythe processes and technologyrequiredto introduce recommendations.
• Gathering,identifyingand documenting business requirements. Oftenthroughthe facilitation of both virtual and face to face workshops involving a range of business stakeholders.
• Lead the documentation of key artefacts such as business requirements definitions,non-functionalrequirementsand user stories. Articulating them in a way that is easily understood by business stakeholders, ITteamsand external partners.
• Analysis of existing business and operational processesand client journeys,identifyinggaps and improvements and defining an improved future state.And in doing soleadthe production of the ‘as-is’ and ‘to-be’/targetoperating model forIT & Transformation.
• Work with external technology partners to gather informationregardingproduct/system roadmaps and integrate this the definition of the future state operating model of the Platform.
• Use a range of communication tools and techniquesin order togain buy-infrom business sponsors and the wider ITcommunityforyour recommendations and the best method of introducing them into the Platform.
• WorkcloselywiththeSMEsfrom Platform shared service teamstoassess solutions against keyarchitectural principles,designstandardsand policies (business, technology, dataprivacyand data security).
• Support the Senior Project Manager and Project Manager by leading analytical tasksrequiredto produceeffective business cases. And in doing so support key platform investment appraisal decisions.
• When required, execute dataanalysisandvisualisationtechniques to add insight to management information extracted from existing reportsand data sources.
• W ork closely with Project Managers andTestManagers throughout all project testing phases. This may involve supporting test activity such astestscript creation, test execution, defect triage, issueresolutionand associated reporting.
• Support Change Management activities across a range of Platform projects by leading businessadoptionactivities such as training needs analysis and training materialproduction and delivery (whenrequired).
• Take ownership of any outstanding requirements,defectsand issues at the point of project handover toBAUand ensure that these items are captured within theappropriate Platformchange / operating model backlog.
• Input into the development of the Bank’s ChangeCapability through active contribution to the Change Management Community practice area.Helping to develop AL’s internal Business Analysis capabilities.
• Ensure that own knowledge is up to date and is reflective of internal and industry best practice. In terms of Change Management / Business Analysismethodologyand techniques,subject matter, and technology solutions.
• Responsible for managing risks inherent to the role by diligentlyobservinginternal policies and procedures

Risk:

• Responsible for managing risks inherent to the role by diligentlyobservinginternal policies and procedures.
  

Key Interfaces:

• Senior Project Manager and Project Manager
• Lead Business Analyst
• Platform Application Support Team
• Solution Architect
• Data Privacy and Data Security Managers
• Business and Operational SMEs

Person Specification

Knowledge / Experience/Skills:

• Good understanding of Financial Services industry, specifically Wealth Management, Private Banking & Commercial Banking.
• Knowledge ofAL’sWealth Management, Private Banking & Commercial Bankingproposition,products and servicesis desirable.
• Deepunderstanding ofIT & Transformationoperating model including technology and operational processes.
• Experienced in the application of key Business Analysis tools,techniquesand methodologies(e.g.,Process mapping, requirementsgathering/documentation,user story definition, functional specification definition, data modellingtechniques, gapanalysisand financial appraisal techniques).
• Significant experienceof working within a change and transformation environment with fundamental understanding of change delivery frameworks and methodologies (Waterfall and Agile).
• Experience of working in a similarBArole with demonstrable evidence of the ability to undertake all core BA responsibilities.
• A self-starter who works as an independent,proactive,individual contributor and cooperative teammate.Ability to think on your feet and provide realistic solutions to complex business problems.
• Excellent time management and organisational skills that enabletimelycompletion of goals at expected levels of quality.
• Detail oriented mind-set to tasks and deadline-driven attitude to deliverables.
• The ability to work under pressure on multiple projectssimultaneously.
• Passionate about constantly learning and seeks opportunities to share within the team for collective success.

Skills

• Experience in theorganisationand facilitation of workshops (both virtual and face to face)
• Negotiation and conflict resolution skills.
• Relationship management, to build a sustainable relationship with stakeholders.
• Active listening and questioning skills; essential in gathering data and requirements.
• Analytical thinking and problem solving with the ability to see root cause.
• Investigative and influencing skills to dig deeper into a problem.
• Excellent written and verbal communication skills with the ability to deliver presentations to peers and senior stakeholders.
• Excellent Microsoft Office core application skills including a highproficiencywith MS Excel and MS Visio. Experience with JIRArequiredalso.
• Experience in the use of JIRA.

Qualifications:

• Obtainedor working towardsBCS Advanced Diploma in Business Analysis(or equivalent)
• APM Project Fundamentals (PFQ) (or equivalent) is desirable, but not essential
• Client Focus
• Creativity & Innovation
• Expert Knowledge
• Judgment & Problem Solving
• Communication & Confidence

About Us

Life, Work and Benefits

At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human-scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive.

As a service led, relationship driven bank, in-person collaboration and wellbeing are important to us and drives our inclusive culture. With this in mind we offer one day a week working from home.

• Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year
• Pension via market leading provider
• 4x Life Assurance
• Discretionary Bonus
• Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers

Data Privacy and Reasonable adjustments

We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice

Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us [e-mail]. Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.