Business Analyst

Searchability; Shrewsbury; Hybrid; GBP 52,000 - 87,000; Full time

Job summary

Searchability in the UK is seeking a Business Analyst to support a major public sector digital modernisation programme. You will gather customer needs and translate them into clear requirements to drive IT solution design.

Key skills include requirements gathering, systems analysis and data modelling, with stakeholder engagement across technical and non-technical audiences. Hybrid working (2 days onsite in Telford or Worthing) and BPSS clearance are required or desirable.

Qualifications

• Experience in business analysis, requirements gathering and systems analysis.
• Experience supporting multi-project environments and government programmes.
• Familiarity with RUP and data analysis techniques.

Responsibilities

• Gather, analyse and document business and customer requirements for IT systems.
• Apply systems analysis techniques to inform proposals and design.
• Support requirements across large-scale or multi-project environments.
• Use data capture and modelling to identify opportunities for improvement.
• Communicate requirements clearly to stakeholders with varying technical knowledge.
• Work with technical teams to translate requirements into solutions.
• Maintain client relationships through effective communication and stakeholder engagement.

Skills

Business Analysis

Large-scale projects

Systems analysis

Data capture

Data analysis

Data modelling

SDLC knowledge

Clear communication

Client relations

Presentation skills

Conflict resolution

Adaptability

MS Office

CESA knowledge

Public sector experience

RUP knowledge

Job description

BUSINESS ANALYST

• Up to £470 per day via Umbrella
• Hybrid working - 2 days per week onsite in Telford or Worthing
• Initial 3-month contract
• BPSS clearance required - CESA knowledge desirable

ABOUT THE CLIENT

Our client is supporting a major public sector digital modernisation programme, helping to improve services through effective requirements gathering, systems analysis and data-driven decision-making. They are looking for an experienced Business Analyst to work with stakeholders and technical teams, translating customer needs into clear requirements and supporting the design of effective IT solutions.

THE BUSINESS ANALYST ROLE

As a Business Analyst, you will identify, analyse and communicate customer and business requirements, ensuring they are understood by both technical and non-technical stakeholders. You will support systems analysis and high-level design activities, helping shape proposals and ensuring solutions align with business needs across a complex digital programme.

Key responsibilities will include:

• Gathering, analysing and documenting business and customer requirements for IT systems and digital services.
• Applying systems analysis techniques to inform proposals and support system and high-level design analysis.
• Supporting requirements and analysis activities across large-scale or multi-project environments.
• Using data capture, data analysis and data modelling techniques to identify requirements, patterns and opportunities for improvement.
• Developing clear documentation and communicating requirements to stakeholders with varying levels of technical knowledge.
• Working with technical teams to ensure requirements are understood and can be translated into effective solutions.
• Applying a strong understanding of systems development lifecycles, particularly requirements gathering and analysis phases.
• Supporting structured analysis and delivery approaches, including Rational Unified Process (RUP).
• Building and maintaining effective client relationships through clear communication, presentations and stakeholder engagement.
• Using sound judgement and decision-making to resolve issues, manage conflicting priorities and influence outcomes.
• Working independently, adapting to changing requirements and maintaining strong attention to detail throughout delivery.

BUSINESS ANALYST ESSENTIAL SKILLS

• Strong experience in Business Analysis, requirements gathering and systems analysis.
• Experience supporting requirements and analysis across large-scale or multi-project environments.
• Proficiency in systems analysis techniques and high-level design analysis.
• Experience with data capture, data analysis and data modelling techniques.
• Detailed understanding of systems development lifecycles, particularly requirements and analysis.
• Ability to communicate complex requirements clearly to technical and non-technical stakeholders.
• Strong client relationship management, presentation and influencing skills.
• Experience managing conflicting requirements, resolving issues and exercising sound judgement.
• A flexible, proactive approach, with the ability to work independently and adapt to changing priorities.
• Good working knowledge of Windows and Microsoft Office applications.
• Knowledge or experience of CESA.
• Experience working within government or public sector digital programmes.
• Experience applying Rational Unified Process (RUP).