Business Analyst

HF; Salford; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join an innovative firm as a Business Analyst, where technology and creativity drive success. In this key role, you will bridge the gap between IT and business management, ensuring high-quality solutions are delivered. You will engage with stakeholders at all levels, facilitating workshops and gathering requirements to support project documentation. This is a fantastic opportunity to influence strategic decisions and contribute to the growth of a leading legal services provider. If you're passionate about technology and eager to make an impact, this role is perfect for you!

Benefits

25 days annual leave

Life insurance

Private Medical Insurance

Company Pension Scheme

Flexible working options

Discounted Gym Membership

Holiday Buy Scheme

Employee Assistance Programme

Qualifications

• Proven experience in business analysis and stakeholder communication.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Conduct end-to-end business analysis for systems and projects.
• Collaborate with stakeholders to gather requirements and design solutions.

Skills

Business Analysis

Stakeholder Engagement

Agile Methodologies

Requirements Gathering

Technical Specifications

Education

Bachelor's Degree

Tools

Microsoft Office

Project Management Software

Job description

Join to apply for the Business Analyst role at HF

Join to apply for the Business Analyst role at HF

At HF technology and innovation is at the forefront our of minds! Just take a look at our recent innovations, like HOLT and Spyglass, which have led us to be named 'Most Innovative Law Firm of the Year' and 'Best Use of Technology'!

Help us to continue this success as a Business Analyst within our team!

This is a key position within the IT department, performing business analysis activities for the identification, assessment and definition of; managing resources and providing an effective and proactive link between our IT teams and business management.

You will ensure IT processes and policies are applied and under quality assurance activities to ensure high standards of documentation and deliverables whilst working in collaboration with the Development, MI and Test Teams and Operational Managers to understand and deliver successful business solutions.

What will you be doing?

• Responsible for end to end business analysis for system and projects; including requirements gathering, facilitating workshops, business impact analysis, writing technical specifications, User Stories, design/UI specification and implementation support.
• Ensure team values and working practices, specifically planning, communication, documentation and delivery, are followed and supported.
• Contribute to the creation of project documentation, analyse and impact assess business requirements. Working to high standards of accuracy and complying with IT and team policies and guidelines.
• Collaboratively engage and communicate effectively, with all levels of stakeholders and potentially clients, to elicit and investigate requirements and clearly explain technical solutions.
• Collaboratively work with internal and external colleagues to design solutions and ensure delivery of desired outcomes for small and large projects.
• Investigate and analyse complex technical system and operational processes and produce as-is and to-be process maps for stakeholder and technical use.
• Develop with IT and the business, recommendations on different solutions, determine business, resource and cost impact and long-term scalability of solutions.
• Work with the training department, business leads and end-users in the implementation and embedding of process change

What are we looking for?

• Previous business analysis experience
• Experience of implementing software and process solutions
• Ability to work with stakeholders at all levels of the organisation
• Experience working with agile methodologies
• Ability to work under pressure and to tight deadlines

We would like it if you have the below desirable skills:

• Experience in case/claims/customer management systems
• Experience with financial systems, ideally within a legal environment
• Exposure to SAFe, ITIL, SDLC or other project management or IT service delivery methodologies
• Exposure to legal or insurance industry

About The Team:

This is what the Hiring Manager, Lee, says about the role;

"It's a great time to join HF and our award-winning technology team as the business continues its growth, diversification and transformation. In this role you will be working with senior stakeholders within IT and across the wider business on a daily basis, providing you with the opportunity to influence strategic decisions and propose innovative solutions to make a real impact to the future of HF. What are you waiting for? Join us today!"

What’s in it for you?

We’re always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you’ll have access to, as part of our team:

• 25 days’ annual leave (in addition to public holidays), increasing to 30 days with service
• Holiday Buy Scheme (buy up to 5 extra days holiday)
• Life insurance and Income Protection
• Partner Life Insurance*
• Private Medical Insurance*
• Employee Assistance Programme & Digital GP service
• Company Pension Scheme
• Electric Car Salary Sacrifice Scheme*
• Enhanced Maternity, Paternity & Adoption Leave*
• Flexible & Hybrid working options*
• Discounted Gym Membership
• Technology Vouchers & Discounts
• Travel Insurance
• Flu Vouchers & Eyecare Vouchers
• HF Discount Hub
• Season Ticket Loans

*subject to eligibility

So, who is HF?

HF is one of the UK’s leading providers of legal and handling services to the insurance and commercial sectors. Established in 1969, the firm currently provides legal services to 12 of the UK’s 20 largest insurers in specialist areas such as Counter Fraud, Large & Catastrophic Injury, Motor, Disease, Casualty, Aviation, Recoveries, Costs and Credit Hire.

Ranking 5th ‘Best Law firm To Work For 2025’ in relation to pay and career development, HF can provide you with an environment where you can be yourself and thrive!!

Sounds great! What next?

If you are ready to apply, the button is below. If you don’t have an updated CV or just want a bit more information about the role first, please get in touch with the recruitment team for more information – [e-mail]

As an equal opportunities’ employer, we're passionate about inclusive hiring approaches.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you.

To apply

Please follow the link below!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal and Information Technology

• Industries

  Legal Services

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