Business Analyst

Oliver James Associates Ltd.; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading insurance group is seeking an experienced Business Analyst to join their dynamic team in London. This pivotal role will support business integrations and process improvements, contributing to impactful transformation projects. Ideal candidates will possess solid insurance knowledge and a proven track record in business analysis, enjoying a flexible hybrid work model.

Benefits

Hybrid working model

Collaborative culture

Exposure to multiple business areas

Qualifications

• 5+ years' experience in a Business Analyst role within insurance or financial services.
• Solid understanding of the London Market and insurance operations.
• Proficiency in Agile and Waterfall methodologies.

Responsibilities

• Lead business analysis for process mapping and gap analysis.
• Collaborate with senior stakeholders to translate goals into requirements.
• Conduct data-driven analyses to support decision-making.

Skills

Business Analysis

Communication

Problem Solving

Education

BCS Diploma in Business Analysis

AgileBA certification

CII Insurance qualifications

Tools

Azure DevOps

JIRA

Confluence

Power BI

Excel

Job description

Business Analyst - Insurance Sector
Location: City of London (Hybrid - 3 days office / 2 days remote)
Job Type: Permanent
Salary: Competitive + Benefits

About the Role
A fantastic opportunity has arisen for an experienced Business Analyst to join a dynamic and expanding insurance group at the heart of the London Market. This Group-level role supports a close-knit Product team and plays a critical part in integrating newly acquired businesses, improving business processes, and driving operational efficiencies across the organisation.

This is an exciting time to join a company undergoing rapid growth through strategic acquisitions. You'll work with senior stakeholders across the business, leading analysis initiatives that underpin large-scale transformation and technology-driven projects.

What You'll Be Doing

• Lead business analysis for post-acquisition integrations, from process mapping to gap analysis.
• Collaborate with leadership to translate strategic goals into actionable business and technical requirements.
• Conduct data-driven analysis to uncover insights and inform decision-making.
• Produce and maintain documentation including business cases, functional specs, process flows, and user guides.
• Support change initiatives, ensuring successful adoption of new systems and processes.
• Act as a bridge between business units, IT, and external vendors.
• Monitor KPIs and contribute to continuous improvement efforts.
• Deliver work packages aligned with the Group Project Framework.

About You
You are a skilled communicator and problem solver with a passion for turning business needs into workable solutions. You are equally comfortable challenging the status quo as you are supporting stakeholders through change.

Key Requirements:

• 5+ years' experience in a Business Analyst role within insurance or financial services.
• Solid understanding of the London Market and core insurance operations (claims, underwriting, etc.).
• Proven experience with systems integration, data migration, and transformation.
• Proficient in both Agile and Waterfall methodologies.
• Strong experience with tools such as Azure DevOps, JIRA, Confluence, Power BI, and Excel.
• Expertise in process mapping (e.g., BPMN/UML) and business process optimisation.
• Able to work independently, estimate and plan work, and liaise confidently across technical and business teams.

Desirable Certifications (not essential):

• BCS Diploma in Business Analysis or CBAP
• AgileBA certification
• CII Insurance qualifications (Certificate, Diploma, or ACII)

Why Join?

• Work on impactful, high-visibility projects at group level.
• Hybrid working model promoting flexibility and work-life balance.
• Collaborative, friendly culture with a strong "can-do" attitude.
• Exposure to a variety of business areas during a time of strategic growth.

Confidentiality Notice:
This role is with a highly respected and fast-growing insurance group. Client details will be disclosed during introductory calls.

Apply Now
If you're a confident Business Analyst with insurance sector experience and a passion for transformation, we want to hear from you.