IT Business Analyst (Salesforce)

TN United Kingdom; London; Remote; GBP 60,000 - 70,000; Full time

Job summary

A leading company in the tech sector is seeking an IT Business Analyst with Salesforce expertise to join their team in London. This permanent position allows for remote work with occasional travel. The successful candidate will be responsible for bridging business needs with technical solutions, managing stakeholders, and optimizing business processes. A strong background in Business Analysis and Salesforce is essential for this role.

Qualifications

• Experience leading Business Analysis for large-scale projects.
• End to end software development lifecycle experience with at least 3 Salesforce Sales Cloud projects.
• Excellent communication and stakeholder management skills.

Responsibilities

• Bridging the gap between business needs and tech solutions.
• Running workshops and observing users in action.
• Facilitating the discussion of requirements among stakeholders.

Skills

Business Analysis

Stakeholder Management

Communication

Data Analysis

Salesforce Sales Cloud

Business Process Mapping

Education

Formal Business Analysis certifications

Salesforce certifications

Tools

PPM tools

Marketing Cloud

Sales Engagement

CPQ

Job description

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IT Business Analyst (Salesforce), London

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Client:

computappoint

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

Job Views:

3

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

IT Business Analyst (Salesforce) | Remote | Permanent

• Remote, with ad hoc travel to Portsmouth & London (circa. once per month)
• Permanent
• Up to £70,000 plus benefits

This IT Business Analyst role is an exciting opportunity for an experienced Salesforce focused Business Analyst to join a global organisation who are passionate about ensuring a healthy work-life balance to enable the delivery of high quality solutions. In this role specifically, you will be bridging the gap between business needs and tech solutions, understanding & translating requirements into Salesforce solutions, implementation & management of applications, and optimising business processes.

Additional Responsibilities:

• Running workshops and observing users in action
• Determining the present and future business processes
• Facilitating the discussion of requirements among stakeholders and documenting requirements to provide data driven recommendations.
• Gathering intelligence from managers and operational staff to bring the true business needs to light.
• Gaining consensus of the real needs and map this to existing technology and tool support highlighting gaps and opportunities
• Analysis of data and how it is used by the stakeholders.
• Setting a shared vision and objectives and presenting findings and recommendations to senior stakeholders
• Create a backlog or prioritised requirements from which to develop and test against
• Coordinating User Acceptance Testing and support training, roll out and adoption

Requirements:

• Experience leading Business Analysis for large-scale projects
• End to end software development lifecycle experience with at least 3 Salesforce Sales Cloud projects
• Understanding of pre-sales/quote process, PMO and PPM tools
• Proven experience in system replacement projects
• Knowledge of Business Process Mapping and Value Chains, requirements prioritisation techniques, and various elicitation techniques
• Excellent communication and stakeholder management skills
• Formal Business Analysis certifications/qualifications, Salesforce certifications
• Experience with Marketing Cloud, Sales Engagement, CPQ, or Certinia
• Implementation of any PPM tool

To be considered, please ensure you complete your application on the Computappoint website.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

IT Business Analyst (Salesforce) | Remote | Permanent