Digital Business Analyst, Shopify, eCommerce, Retail Job in Greater London

TN United Kingdom; Greater London; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading technology agency is seeking a Digital Business Analyst based in the UK to join their innovative team. This role involves collaborating with clients and stakeholders to gather requirements, develop specifications, and drive eCommerce projects using platforms like Shopify. Ideal candidates will have strong analytical skills, experience in the retail sector, and a passion for delivering exceptional service.

Qualifications

• Proven experience in eCommerce and retail sectors.
• Strong understanding of functional/non-functional specifications.
• Client-facing experience with a focus on service.

Responsibilities

• Collaborate with stakeholders to gather and document business requirements.
• Develop detailed functional and non-functional specifications.
• Create and maintain high-quality user stories.

Skills

Analytical skills

Problem-solving skills

Organisational skills

Time management

Attention to detail

Education

Experience as a Business Analyst

Experience with Shopify or Magento

Tools

Project management tools

Job description

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Digital Business Analyst, Shopify, eCommerce, Retail Job in Greater London, Greater London

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Client:

Salt

Location:

Greater London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

fe8e9d819a01

Job Views:

2

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

Digital Business Analyst

Location: [Remote but must be based in the UK]

About Us: Are you a highly organised, likable, proactive, and passionate Digital Business Analyst with experience around CMS builds? Do you want to join an award-winning agency? Our client is a well-established and beloved technology company constantly pushing the boundaries of what is technologically possible for consumers.

Key Responsibilities:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring a clear understanding of project goals.
• Functional/Non-Functional Specifications: Develop detailed functional and non-functional specifications to guide the development process.
• User Stories: Create and maintain high-quality user stories that accurately reflect business needs and priorities.
• Stakeholder Management: Effectively manage relationships with stakeholders, ensuring clear communication and understanding between technical and non-technical teams.
• Client Facing: Serve as the primary point of contact for clients, providing updates and addressing any concerns or questions.
• eCommerce Expertise: Utilise your experience with Shopify or Magento to drive eCommerce projects, ensuring best practices and innovative solutions.
• Retail Experience: Apply your knowledge of the retail industry to understand client needs and deliver relevant solutions.
• Collaboration: Work closely with engineering teams and senior clients, translating technical concepts into easily understandable terms for non-technical stakeholders.

Qualifications:

• Proven experience as a Business Analyst, preferably in the eCommerce and retail sectors.
• Experience with Shopify or Magento.
• Strong understanding of gathering requirements and developing functional/non-functional specifications.
• Expertise in creating user stories and managing stakeholder expectations.
• Excellent communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
• Client-facing experience with a focus on delivering exceptional service.

Skills:

• Strong analytical and problem-solving skills.
• Excellent organisational and time management abilities.
• Proficiency in project management tools and methodologies.
• Ability to work independently and as part of a team.
• High attention to detail and commitment to quality.