Business Analyst

Bettys and Taylors Group; Harrogate; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Discretionary profit-share bonus

Flexible & family-friendly benefits

Meals and drinks provided

Product discounts

Health & wellbeing programs

Pension & life assurance

Development opportunities

Job summary

Bettys & Taylors Group in Harrogate is seeking a Business Analyst to join the Functional Architecture Team on a fixed-term contract to October 2026. Based at Plumpton Park, you will translate business change objectives into clear functional requirements for system and non-system work.

You will ensure traceability through testing, training and change lifecycle, and collaborate with SMEs and project teams to define scope, estimate effort, and sustain effective BAU support across multiple brands

Qualifications

• Experience in IT-enabled change projects with process and data analysis.
• Proven ability to gather requirements and trace to testing/training.
• Self-driven with a can-do attitude and strong relationship building.
• Ability to challenge the status quo and drive improvements.
• Experience in large-scale organizational change projects.
• Ability to align vision and requirements to solutions.

Responsibilities

• Lead documentation of functional requirements for allocated change projects, including complex CRIMs in an agile environment.
• Collaborate with project teams to define project scope and estimate effort required.
• Partner with business SMEs to clarify problem statements and change objectives.
• Support education/upskilling of BAU teams in requirements articulation.
• Build strong working relationships with business change leads to redesign processes.
• Maintain as-is business understanding and support architecture capability establishment.

Skills

Business analysis

Requirements gathering

Traceability

Stakeholder management

Challenge the status quo

Large-scale change projects

Agile & Waterfall

External supplier experience

Multi-system environment

Job description

Join us as a Business Analyst at Bettys and Taylors Group - Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate.

An exciting opportunity has arisen for a Business Analyst to join our Functional Architecture Team on a fixed-term contract until the end of October 2026. Based at Plumpton Park in Harrogate, you will help to ensure a clear understanding of business change objectives and problem statements, translating them into clear specifications of functional requirements, both system and non-system related.

This will include ensuring there is traceability of functional requirements throughout the testing, training and process change lifecycle. You will also ensure that data and process impacts are fully understood and documented as part of change activity, whilst supporting the pragmatic scoping of initiatives to maximise business benefits and value delivery.

• Partner with business SMEs to clarify key project problem statements/change objectives as part of the initial change assessment phase
• Collaborate with project teams to define project scope based upon options available to partially or fully meet project objectives, providing insight into possible levels of complexity/effort needed to meet requirements.
• Lead documentation of functional requirements for allocated change projects, including complex CRIMs aiming to be delivered in an agile approach.
• Gathers insight to inform effective, realistic, and stretching estimations for timescales and works to achieve these.
• Support education/upskilling of BAU teams in requirements articulation to enable them to define requirements for smaller/simpler changes.
• Builds effective working relationships with business change leads; partnering, challenging and advising to redesign inefficient business processes either ad hoc or as part of a larger project.
• Support maintenance of as-is business understanding, against which all future changes will be impact assessed
• Support Set up and help establish Business Architecture Capability.

What you bring

• Experience of business analysis for IT enabled change projects including process and data analysis.
• Demonstrated experience of requirements gathering including providing traceability through to testing and training activity.
• Self-driven with a can-do attitude.
• Strong evidence of relationship building.
• Confidence and ability to effectively challenge the status quo.
• Experience in large-scale organizational change projects.
• Ability to align vision, objectives, and requirements to solutions.
• Proficiency in agile and waterfall methodologies.
• Strategic experience with external suppliers and partners.
• Ideally would have worked within a complex, multi-business, multi-stakeholder and multi-system environment.

About us - great people, great culture

We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys, and Taylors of Harrogate. Together we share a passion for quality, delighting customers, and doing things properly. We are driven by our purpose andvalues, and we know our talented people set us apart. That's where you come in.

We are committed to offering a welcoming, inclusive culture where everyone can thrive and we welcome applications from all cultures, backgrounds, and experiences. Don't worry if you do not meet 100% of the job requirements listed above - if you fulfil most of the skills and experiences we're looking for, please apply as we would love to hear from you.

What we offer you

You’ll receive a comprehensive benefits package designed to support your financial and overall wellbeing.

On top of a competitive salary, we offer:

• A discretionary profit-share bonus scheme paid quarterly (11.9% average over the last three years).
• A generous, flexible and inclusive range of family‑friendly benefits to support you through every stage of life. These include enhanced maternity, paternity, adoption and shared parental leave arrangements, flexible working options, paid time off for caring responsibilities, and emergency family leave.
• Freshly cooked hot meals while at work, along with free drinks and snacks
• Discounts on Bettys & Taylors products
• A range of health benefits, including a health cash plan, health assessments, flu jabs and more.
• Wellbeing support, including an Employee Assistance Programme (free and independent service offering free counselling and health and wellbeing resources).
• The option to buy and (in some cases) sell additional holidays.
• Pension schemes and life assurance.

We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to take control of their career and make the most of:

• On‑the‑job learning
• External training programmes
• Apprenticeship opportunities
• Internal 1:1 coaching schemes
• Find out more about working here on our website.

Application and Interview Process

There will be a two‑stage process for this role, and this will consist of a competency‑based interview and a task brief.

Please let us know of any reasonable adjustments which you would benefit from. The hiring manager will pick up any information provided in your application and get in touch with you to talk about what could support you.

The closing date for this vacancy is Wednesday 28th October 2026. To ensure we find the right candidate, we may close this advert early if we receive a high volume of applications. If you have any queries about this vacancy, please contact the hiring manager on [e-mail].