Business Analyst

Mwcscot; City of Edinburgh; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An exciting opportunity awaits a skilled Business Analyst to join a forward-thinking organization dedicated to promoting human rights in mental health. In this full-time role, you will be instrumental in managing a complex Information Management System project, aimed at enhancing decision-making processes related to mental health legislation. You will collaborate with both technical and non-technical stakeholders, driving improvements and ensuring the new system meets evolving legislative needs. With a commitment to diversity and inclusion, this organization offers a supportive environment where your contributions will make a meaningful impact. If you're ready to take on this challenge and grow within a dynamic team, we encourage you to apply!

Benefits

Generous Pension Scheme

Learning and Development Opportunities

Employee Assistance Programme

Flexible Working Arrangements

Comprehensive Staff Benefits

Qualifications

• Substantial experience as a Business Analyst in IT software roles.
• Experience in technical business analysis and process improvement.

Responsibilities

• Support the delivery of a replacement individual record management system.
• Engage with stakeholders to assess current systems and identify improvements.

Skills

Business Analysis

Process Improvement

Negotiation Skills

Analytical Skills

Stakeholder Engagement

Education

Graduate Level Education

PRINCE2 Certification

Tools

Information Management Systems

Project Management Methodologies

Job description

Fixed term post or secondment opportunity to 30 September 2025 initially with possibility of extension.

Based in Edinburgh, hybrid working options.

Full time 35 hours a week.

Early start date required.

We protect and promote the human rights of people with mental illness, learning disabilities, dementia, and related conditions.

We have an exciting opportunity for a Business Analyst to join the Commission on a fixed term basis until 30 September 2025.

You will support the organisation as we move through an exciting period of change and continuous improvement. The role will involve helping to manage the Information Management System project. This is a complex and stimulating project, which would suit accomplished Business Analysts with an interest in broadening their project management experience within a supportive and close-knit team.

The project team is working to replace the business-critical database of service user records with a modern information and case management system. The new system will allow the Commission’s teams to use their time and expertise more effectively, supporting appropriate and lawful decision-making related to mental health and incapacity legislation in Scotland. The Business Analyst will need to develop a working knowledge of current and future legislation as it relates to our information management and casework system.

The successful candidate will be primarily responsible for supporting the delivery of a replacement individual record management and integrated casework system, adaptable for any future changes to mental health and incapacity legislation. This involves engaging with both technical and non-technical stakeholders to assess our current system and processes, identifying opportunities for improvement, and making recommendations to deliver an effective software solution.

You will have substantial experience as a Business Analyst in IT software related roles, with particular experience of providing technical business analysis and process improvement. You will be educated to graduate level or equivalent experience, with PRINCE2 and knowledge of project-related methodologies, or have related experience. You will also have a track record of developing and delivering business analysis documentation in accordance with project requirements, analysing and re-designing business processes as necessary, aligning business needs with technical capabilities, documenting and consulting on requirements, defining test scenarios and dealing with complex and conflicting information. Negotiation, mediation and analytical skills are key to this role. Ideally, our preferred candidate will be able to start immediately after their pre-employment checks are completed.

As an employer, we offer excellent terms and conditions of service including a generous pension scheme, a commitment to learning and development and access to an Employee Assistance Programme and comprehensive staff benefits.

We also offer a comprehensive range of HR policies including policies to help balance commitments at work and home and flexible working arrangements.

At the Commission we champion diversity, inclusion, and wellbeing. We pride ourselves on being an employer of choice, cultivating a sense of belonging and providing a workplace where everyone feels valued. We aim to have a workforce which represents the wider society that we serve and therefore encourage applications from people of all backgrounds and under-represented groups.

Our office environment is modern, light, bright and green with superb views and is very close to Haymarket Railway station and transport links.

For more information on applying, please phone [phone] or visit the website at https://www.mwcscot.org.uk/about-us/work-us.

To apply, please send a copy of your CV and short application form to [e-mail]. Closing date for receipt of applications is 12.00 noon 20 February 2025. Interviews will take place as soon as practically possible at our office in Thistle House.