Business Administrator (Apprenticeships)

University College of Estate Management; Reading; On-site; GBP 26,000; Full time

Job summary

An exciting opportunity awaits at a leading online education provider, seeking a Business Administrator to join their dynamic Apprenticeship Business Management team. This role is ideal for those looking to enhance their administrative career within the Higher Education sector. You will play a crucial role in supporting apprenticeship outcomes and student success, handling a variety of administrative tasks, and ensuring compliance with funding requirements. With a focus on employee wellbeing and a commitment to diversity, this organization offers flexible working arrangements and a supportive environment for professional growth. Join a team where your contributions will be valued and make a difference in the lives of students.

Benefits

Flexible working arrangements

Generous holiday allowance

Employee engagement initiatives

Support for professional development

Qualifications

• Experience in administrative roles, ideally in an apprenticeship or government-funded context.
• Strong digital skills, particularly with MS Office applications.

Responsibilities

• Prepare documentation for apprentice changes and act as the first contact for enquiries.
• Support compliance and maintain control processes for apprenticeship programs.

Skills

Administrative Skills

Customer Service

Digital Skills

Communication Skills

Education

GCSE Maths and English Language Grade C or 4 or above

Further education level qualifications or equivalent professional experience

Tools

MS Office

Teams

Outlook

Word

Excel

PowerPoint

Job description

Business Administrator (Apprenticeships)

Full time (35 hrs/wk), permanent

Split place of work between Horizons (Reading, Berkshire) and Home, with up to 30 days per year spent at Horizons

Salary up to £26,000 pa plus benefits

Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website.

We have an exciting opportunity for someone to join our busy and fast-paced Apprenticeship Business Management team, offering invaluable support to drive apprenticeship outcomes and student success. As the Business Administrator, you will provide effective and professional administration, working closely with Business Support Officers and the Apprenticeship team to support the delivery of operational objectives. You will be involved in a range of administrative duties to support changes in apprentice circumstances, funding, compliance and other general duties as required. This is a brilliant opportunity for anyone looking to enhance or kickstart their administrative career in the Higher Education sector.

Your accountabilities and responsibilities include:

• Prepare documentation and process requests relating to apprentice change of circumstances, e.g., change of employer, change of employing entity, change of apprenticeship, change of degree, change of pathway, break in learning, withdrawal etc.
• Act as the first point of contact for all apprenticeship on-programme enquiries.
• Support the development and maintenance of ‘controls processes’ to support the achievement of ESFA Compliance.
• Prepare documentation and process requests relating to apprentice progression, gateway, end point assessment (EPA) and completions.

Our main requirements:

• GCSE Maths and English Language Grade C or 4 or above.
• Further education level qualifications or equivalent professional experience.
• Recent business support, customer service or administrative experience in either an apprenticeship facing role or in a role linked to government funded programmes.
• Digital skills: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint.

At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

University College of Estate Management (UCEM) is a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. Wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

To apply, please visit our website via the button below.

TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form by an email by no later than Friday 02 May 2025 at 5.00 p.m.

EQUALITY, DIVERSITY, AND INCLUSION

Here at UCEM we champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.