Business Administrator Apprenticeship - Level 3

TN United Kingdom; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established family-run business is seeking an ambitious individual for an apprenticeship in Business Administration. This role offers a unique opportunity to gain hands-on experience in the financial services industry while providing essential administrative support to a team of experienced professionals. You will be the main point of contact for clients, assisting with various tasks from answering calls to processing applications. Training will be provided online, ensuring you develop both functional skills and industry knowledge. Successful completion of the apprenticeship may lead to a full-time position, making this an exciting start to your career.

Qualifications

• Essential GCSEs in English and Mathematics required.
• CeMAP qualification is desired but not essential.

Responsibilities

• Provide administrative support to Advisors and Para-planners.
• Answer calls, take messages, and follow up with clients for documents.
• General office administration and processing applications.

Skills

Organisation Skills

Written Communication

Communication Skills

MS Office Proficiency

Discretion and Confidentiality

Ability to Work Under Pressure

Teamwork

Quick Learner

Education

GCSE English (Grade A* - C 9/4)

GCSE Mathematics (Grade A* - C 9/4)

CeMAP

Job description

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Client:

Location:

Stanmore, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

158eaa2ad1bd

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

The apprenticeship:

Qualification: Business Administration Level 3

Duration: 15 months

Our client is an established family-run business. They are looking for an ambitious and talented individual who shares the same values as them to help sustain their clients’ proposition and service levels.

About our client:

Our client has been dedicated to delivering comprehensive financial advice since 2011. Over the years they have taken pride in being recognised as one of the country's most trusted mortgage and financial consultants.

The team comprises a group of passionate professionals with over 25 years of combined experience in financial services, management, and banking.

Their vision has always been to help their clients achieve their financial goals, whether a first-time buyer looking to get on the property ladder or an experienced investor looking to build their portfolio.

The role:

Monday to Friday between 8:30am to 5pm

What you will do in your working day:

The successful candidate will provide administrative support to their Advisor and Para-planners and be the clients' main point of contact.

• Answering calls and taking messages
• Supporting Brokers with administrative tasks
• Opening client files
• Following up with clients for documents
• Provide client, estate agent, solicitor, and broker updates on case progression
• General office administration
• Filing, organising, scanning and copying documents
• Processing applications
• Able to apply and maintain discretion on sensitive matters
• Sending documents to lenders and insurers

The training you will receive:

• All training is undertaken online, through a combination of self-paced eLearning and live online classes
• Functional skills in English and Mathematics, if required
• Opportunity to do CeMAP Mortgage Advice Course

Prospects:

Potential full-time role on successful completion of this apprenticeship

Requirements

Qualifications required:

• GCSE or equivalent English (Grade A* - C 9/4) - Essential
• GCSE or equivalent Mathematics (Grade A* - C 9/4) - Essential
• CeMAP - Desired but not essential

Personal Skills required:

• Organisation Skills
• Excellent written and communication skills
• Quick learner
• A positive and can-do attitude
• Being highly organised and efficient
• Work well under pressure
• The ability to be professional and courteous
• The ability to work in a team
• Strong sense of discretion and confidentiality
• Ability to prioritise
• Proficiency with MS Office
• Experience in a mortgage broker would be desirable