Business Administrator Apprenticeship

Ncclondon; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in care and support is seeking a dedicated Care and Support Administrator. In this role, you will play a vital part in maintaining office operations, managing records, and assisting with various administrative tasks. Your contributions will support the smooth running of the office and enhance the quality of care provided to clients. This position offers an opportunity to gain hands-on experience while pursuing a Level 3 Business Administrator Apprenticeship. If you are eager to learn, work collaboratively, and make a difference in people's lives, this apprenticeship is the perfect stepping stone for your career.

Qualifications

• GCSE in English and Maths required with grades A*-C.
• Willingness to learn and work in a team is essential.

Responsibilities

• Manage daily office operations and administrative tasks.
• Assist with record maintenance and communication processes.

Skills

Willingness to learn

Teamwork

Good typing skills

Education

GCSE in English (Grade 4 or above)

GCSE in Maths (Grade 4 or above)

Tools

MS Office

Job description

Closes in 9 days (Friday 25 April 2025 at 11:59pm)

Care Support has been providing care and support to people for over 20 years. As a Care and Support Administrator, you will be helping to maintain up-to-date computer and manual records and assisting with all operational and office procedures. You will also be assisting in all aspects of the day-to-day running of the office.

Hours: Monday - Friday, 9.00am - 5.00pm, with a 30-minute break.

37 hours 30 minutes a week

Duration: 1 year 6 months

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Duties and Responsibilities:

• To ensure the day-to-day operation of Care Support’s office facilities.
• To carry out all office administrative tasks, including filing of reports and documents, photocopying, and answering the telephone.
• Supporting with interviewing and vetting of applicants for employment with Care Support based on Care Support’s policies and procedures.
• To manage Care Support’s Quality Documentation System in accordance with document control procedures.
• Assisting with maintaining and updating records onto the rostering software of funders, customers, and care workers as required.
• Answering the telephone and directing all calls as appropriate.
• All administrative tasks required for the business to operate on an effective and efficient level.
• Helping all Care Support office staff with any of their duties as and when required.
• Typing and preparing letters, graphs, PowerPoint presentations, communications, and any external newsletters.
• Preparation of reports as required.
• Data inputting of timesheets using Care Support computer system.
• Dealing with payroll and invoice queries where appropriate.
• Collating timesheets with invoices.
• Upholding communication processes and maintaining staff and client confidentiality.
• Adhering to and implementing Care Support policies and procedures.
• Maintaining and organizing an effective archiving system in line with retention policy and GDPR laws.
• Provide a high-quality standard of care to customers living in their own home within an Extra Care environment.

Where you’ll work

Care Support Office
Paines Brook Court
Harold Hill
Essex
RM3 9JN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NEW CITY COLLEGE

Your training course

Business Administrator (Level 3)

Equal to A level

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation to write letters or emails, create proposals, perform financial processes, record and analyze data. Examples include MS Office or equivalent packages.
• Produces accurate records and documents including emails, letters, files, payments, reports, and proposals. Makes recommendations for improvements and presents solutions to management.
• Exercises proactivity and good judgment. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Uses relevant project management principles and tools to scope, plan, monitor, and report.

Your training plan

• Level 3 Business Administrator Apprenticeship - (Standard).
• You will be given day release to attend New City College 1 day per week at the campus in Ardleigh Green Road, Hornchurch (RM11 2LL).

Requirements

GCSE in:

• English (grade GCSE Grade 4 or above (A*-C))
• Maths (grade GCSE Grade 4 or above (A*-C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

• Willingness to learn
• Able to work as part of a team
• Good typing skills

Other requirements

As the apprenticeship progresses, you will be trained and expected to assist with all aspects of care.

About this company

Care Support has been providing care and support to people for over 20 years. Originating in the homecare sector, Care Support has now developed into a specialist extra care provider, delivering personalized care and support to over 800 units of extra care in the South East and continuing to grow.

Possibility of a full-time position upon successful completion of the apprenticeship, depending upon the needs of the company at that time.

The contact for this apprenticeship is:

[e-mail]

01708 462887

The reference code for this apprenticeship is VAC1000314444.

Apply now

Closes in 9 days (Friday 25 April 2025 at 11:59pm)

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