Business Administrator Apprentice Level 3

Skern Training; Walton-on-Thames; On-site; GBP 12,000 - 16,000; Full time

Job summary

Rentstart is a local charity in Surrey dedicated to ending homelessness and supporting vulnerable people. We are seeking an ambitious Level 3 Business Administration Apprentice to join our frontline team, gaining hands-on experience managing business systems and supporting community projects.

You will provide administrative support to the Head of Operations and wider team, handle diaries, emails, filing, and reporting for trustees and funders, with training delivered through Kingston College as

Qualifications

• Interest in the charity sector or homelessness issues.
• Experience of volunteering, part‑time work or administrative tasks.
• Familiarity with Microsoft 365 applications.

Responsibilities

• Provide general admin assistance to staff.
• Manage shared inboxes, answer calls, and draft routine correspondence.
• Maintain accurate paper and digital filing systems, handle document processing (printing/scanning), and order office supplies.
• Manage diaries, schedule meetings, prepare agendas, and take minutes.
• Follow up on action points and assist with project administration.
• Process review paperwork and track annual leave.
• Help prepare reports for trustees, funders, and stakeholders, and liaise with IT support.
• Maintain basic financial records and spreadsheets as required.

Skills

Customer care

Analytical skills

Initiative

Non judgemental

Tools

Microsoft 365

Job description

At Rentstart, we believe everyone deserves a safe place to call home. As a dedicated charity operating across Elmbridge, we prevent homelessness and empower vulnerable people to rebuild their lives. From securing private tenancies and deposit guarantees to providing life-changing ongoing support, training, and guidance. Our small and passionate team makes a tangible difference every single day. If you want your work to have an immediate, positive impact on your local community, this is where you belong."

Rentstart is a local charity ending homelessness and supporting vulnerable people into secure housing. We’re seeking an ambitious, organised Level 3 Business Administration Apprentice to join our frontline team. In this role, you’ll gain hands‑on experience managing business systems and supporting community projects.

At Rentstart, we believe everyone deserves a safe place to call home. We are a fast‑paced, forward‑thinking charity dedicated to combatting homelessness and helping vulnerably housed people rebuild their lives. By working directly with local communities, landlords, and partners, we house and support over 150 people every year. As our Business Administration Apprentice, you won't just be learning the ropes of a professional office—you will be the operational backbone of a team that changes lives every single day.

You will provide administrative support to the Head of Operations and wider team, ensuring the smooth day-to-day delivery of Rentstart's homelessness services by:

• Provide general admin assistance to staff.
• Manage shared inboxes, answer calls, and draft routine correspondence.
• Maintain accurate paper and digital filing systems, handle document processing (printing/scanning), and order office supplies.
  
• Manage diaries, schedule meetings, prepare agendas, and take minutes.
• Follow up on action points and assist with project administration.
• Process review paperwork and track annual leave.
• Help prepare reports for trustees, funders, and stakeholders, and liaise with IT support.
  
• Maintain basic financial records and spreadsheets as required.
• Maintain basic financial records and spreadsheets as required.

Entry requirements

Interest in the charity sector or homelessness issues.

Experience of volunteering, part‑time work or administrative tasks.

Familiarity with Microsoft 365 applications.

Skills required

• Customer care skills
• Analytical skills
• Initiative
• Non judgemental

Training to be provided

Training will be provided.

This role could naturally lead to progression into positions such as:

• Administrative Assistant
• Office Administrator
• Service Administrator
• Operations Assistant
• Housing Support Administrator
• Charity Operations Coordinator

Location

Renstart
51 High Street,
Walton-On-Thames,
Surrey,United Kingdom.
KT12 1DH

Training delivery site:
Kingston College, Kingston Hall Road, Kingston upon Thames, Surrey, KT1 2AQ

At a Glance

Working week:
Mon-Fri

Duration:
18 Months

Apprenticeship standard:
Business administrator (Level 3)