Apprentice Administrator

Van Elle; Warrington; On-site; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Competitive salary

Mon-Fri 9-5

25 days holiday

Pension

Healthcare plan

Training Centre access

Job summary

Van Elle invites applications for an Apprentice Administrator to join our team in Warrington. You will begin with a Level 3 Business Administration apprenticeship, building practical admin skills and understanding how professional support assists colleagues, managers, and customers.

You will develop relationships with teammates and customers, handle calls and emails, and learn to maintain orderly records while gaining hands-on experience in a supportive environment.

Qualifications

• Some administration experience is helpful but not essential.
• Enthusiasm and willingness to learn are important.
• GCSE English and Maths at grade C/4 or equivalent.
• Confidence using Microsoft 365 apps (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Build positive relationships with colleagues, managers and customers.
• Support a flexible team and help with a range of tasks to keep operations running smoothly.
• Answer telephone calls and direct callers to the right person or team.
• Respond to emails in a timely and professional manner.
• Maintain accurate and organised filing systems.
• Work towards your Level 3 Business Administration apprenticeship with support.
• Input data and maintain records using computer systems.
• Take on other reasonable tasks to broaden experience and skills.

Skills

Communication

Teamwork

Problem solving

Customer service

Education

GCSE English and Maths (4/C)

Functional Skills Level 2

Tools

Microsoft 365

Word

Excel

PowerPoint

Outlook

Job description

Ready to start your career in Business Administration? Join Van Elle as an Apprentice Administrator and take your first step into a supportive, hands‑on role where you can learn, grow, and build confidence while working towards your Level 3 Apprenticeship.

You’ll be welcomed into a friendly team who will help you develop practical administration skills, gain valuable workplace experience, and understand how professional support makes a real difference to our colleagues, managers, and customers.

What You’ll Be Doing

• Build positive relationships by interacting professionally with colleagues, managers, and customers.
• Work as part of a flexible, supportive team and help with a range of tasks that keep the business unit and wider business running smoothly.
• Answer telephone calls and direct callers to the right person or team.
• Respond to emails in a timely, helpful, and professional way.
• Maintain accurate, organised, and easy-to-use filing systems.
• Work towards your Level 3 Business Administration apprenticeship with support along the way.
• Use our computer systems to input data and create, update, and maintain records
• Get involved in other reasonable tasks that help you broaden your experience and develop new skills.

What We’re Looking For

• Some previous administration experience would be helpful, but it is not essential — enthusiasm and willingness to learn are just as important.
• Ideally, GCSE Grade C/4 in both English and Maths, Functional Skills Level 2, or equivalent qualifications.
• Confidence using Microsoft 365, including Word, Excel, PowerPoint, and Outlook, or a willingness to develop these skills.
• A positive approach to building effective working relationships.
• Good communication skills, curiosity, and a practical approach to solving problems.

Other Requirements

• You must be eligible to work and live in the UK.
• A full UK driving licence would be desirable but is not essential.

What You’ll Get In Return

• A competitive salary, depending on experience.
• A Monday to Friday working pattern, 9.00am to 5.00pm.
• 25 days’ holiday, plus bank and public holidays.
• Ongoing training and development through our Training Centre to support your apprenticeship and future career.
• Company pension and Healthcare Cash Plan, with a family option available.
• Access to our onsite Training Centre, supporting ongoing development and progression.
• Confidential 24-hour employee support line.

About Us

Van Elle is the UK’s largest geotechnical and ground engineering contractor and, since June 2026, proud to be part of the STRABAG Group.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this type of role. The list is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this type of role.