Business Administrator Apprentice (Level 3)

North Northamptonshire Council; North Kesteven; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Hybrid working arrangements

Pension scheme

Generous leave entitlement

Job summary

North Northamptonshire Council is offering an 18-month Business Administrator Apprenticeship. The role supports the ICF and Children’s Commissioning Team, with focus on efficiency and value.

You will work toward a Level 3 Business Administrator qualification and gain hands-on experience in business support across multiple tasks. The ideal candidate is a care leaver or has care experience, with GCSE English and Maths, strong organisation and communication skills, and proficiency in MS Office.

Qualifications

• GCSE English and Maths completed.
• Organised and clear communication style.
• Proficiency with Microsoft Office applications.
• Interest in administration and learning on the job.
• Care leaver or have care experience per Children (Leaving Care) Act 2000.

Responsibilities

• Provide admin support to ICF and Children's Commissioning Team.
• Assist day-to-day operations and maintain records.
• Develop digital skills using Microsoft 365 and AI tools.

Skills

GCSE English

GCSE Maths

Organisational skills

Communication skills

Microsoft Office (Outlook, Word, Excel

Education

GCSE level English & Maths

Tools

Outlook

Word

Excel

Job description

About The Role

In line with our commitment to the Care Leaver Covenant, this apprenticeship is restricted to applicants who are care leavers or have care experience as defined by the Children (Leaving Care) Act 2000. This includes anyone who has been in foster care, residential care, or other local authority care settings.

This 18-month Business Administrator Apprenticeship is a fantastic opportunity to start or develop your career in administration while gaining hands‑on experience at North Northants Council. During the programme, you’ll work towards a Level 3 Business Administrator qualification, building valuable skills that will set you up for future success. This role is perfect for someone looking to begin or progress their career in business support, offering a blend of practical experience, learning and development within an environment where you can truly thrive.

What will you be doing?

To provide administrative support to the ICF (Intelligent Client Function) and Children's Commissioning Team to ensure an efficient, effective and responsive service to both North Northampton, West Northampton and The Northamptonshire Children’s Trust. With a focus on adding value, the role of business apprentice contributes to the efficiency of the team, through support of functional areas, working across teams and resolving issues as requested.

Building skills to use a range of digital tools, including Microsoft 365 and AI-supported applications, to improve efficiency and support day‑to‑day operations while contributing to team objectives.

The flexibility and responsiveness required allows the apprentice to develop a wide range of skills and experience across a variety of tasks.

About You

We are looking for someone who:

• Is educated to GCSE level in English and Maths.
• Has good organisational and communication skills.
• Is confident using Microsoft Office applications such as Outlook, Word and Excel.
• Has a positive attitude and willingness to learn.
• Is interested in developing a career in administration and business support.
• Can work independently while seeking support and guidance when needed.
• Is a care leaver or have care experience as defined by the Children (Leaving Care) Act 2000.

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We Offer a Vibrant Working Environment With

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill‑health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work‑life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About Us

Our Values and Behaviours

• Customer-focused
• Respectful
• Efficient
• Supportive
• Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

Attached documents

• ICF Business Apprentice - Job description and Person specification CL.docx