Business Administrator

Childbase Partnership Limited; Winchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading childcare provider as a Business Administrator at Maples Day Nursery in Winchester. This full-time position entails managing customer interactions and administrative tasks, contributing to the positive environment our employees strive for. Enjoy generous leave and growth opportunities in an employee-owned company dedicated to excellence.

Benefits

75% discount for parents at Childbase nursery

Generous leave entitlement rising to 28 days

Tax-free Partnership dividends

Professional development support and training

Mental Health First Aid support

Qualifications

• Experience in a front-of-house environment delivering customer care.
• Excellent IT and organizational skills to manage enquiries and records.
• Ability to collaborate in a team and build respectful relationships.

Responsibilities

• Provide exceptional customer care and a warm welcome to visitors.
• Manage inquiries, maintain records, and support the Nursery Manager.
• Promote company values and achieve the best outcomes for all.

Skills

Customer Care

IT Skills

Organization

Job description

Join Childbase Partnership and be part of something extraordinary.

At Childbase Partnership we have been delivering childcare excellence since 1989. Our mission is to give children the best possible start in life and instil a lifelong passion for learning. Across all 44-day nurseries, Head Office, and our Training Academy of Excellence, our dedicated colleagues work together to create a lasting, positive impact in our local communities.

We are determined to be excellent and constantly strive for the best outcomes, not only for the children in our care but for every colleague too.

What makes us special?

• We are 100% employee-owned– which means we are all partners, we all have ameaningful voice, and weown our future (this includes sharing profits too, tax-free).
• Sector leading initiative: “Partnership Reward Days”– going the extra mile to promote a healthy work/life balance for you with up to an extra 20 days paid leave a year, meaning up to a phenomenal 50 days leave, with the option to sell a proportion if you would prefer; the choice is yours!
• ‘Number 1’- we have earned the top spot in the prestigiousNursery World league tables for our Ofsted outcomes, all thanks to our extraordinary colleagues.
• Record-breaking Green Flag achievements, and climate-positive status- we save more CO2 than we create (take that, climate change!).
• Planting in excess of 2,000 trees in the Eden Restoration project- because the planet needs a hug too.
• Over £3.5 million raised for charity– we’re basically fundraising superheroes (without the capes).

At Childbase Partnership, our ethos is simple; we all belong, we all matter, and we all contribute so we all benefit. Our core values foster happiness, confidence, and growth, with a ‘careers not jobs’ approach, shaping the future of our extraordinary company together.

Own your future and join us as a Business Administrator at our 124-place Maples Day Nursery in Winchester.

This role is full-time (37.5 hours a week) and you will work a variety of shifts between the hours of 07:30am-18:30pm, Monday-Friday, 52 weeks of the year.

Join us and benefit from:

• From day 1:75% discount for parents and 40% discount for grandparents at any Childbase nursery.
• Generous leave entitlement: Starting with 23 days annual leave rising to 28 days (pro-rata), plus paid bank holidays and up to 20 additional paid days off through our Partnership Reward Days initiative.
• Exclusive rewards: Tax-free Partnership dividends, qualification reward payments, long-service bonuses, retail discounts, family fun days with free tickets to UK attractions and cycle-to-work scheme.
• Well-being support: Mental Health First Aiders, two free meals a day in the nursery, subsidised medical care, flu jabs, eye care vouchers, occupational health support, and a free will-writing service.
• Growth opportunities: Team inset training days, professional development support, online courses, and apprenticeships through our Training Academy of Excellence.

Your knowledge, skills and character qualities make you the perfect Business Administrator. You are:

• Passionate about delivering exceptional customer care; your experience of working in a front-of-house environment enables you to provide a warm and friendly welcome to our parents and nursery visitors, answering phone calls and emails in a positive, professional manner.
• Naturally diligent with excellent IT and organisation skills; your knowledge of computer-based systems and your attention to detail ensures you log enquiries and maintain family records, create accurate invoices and manage queries relating to charges and discounts, and support the Nursery Manager with ordering, diary management and administration tasks.
• An advocate for partnership working; you thrive as part of a team environment, and you enjoy building meaningful and respectful relationships with others, promoting our company values and the best outcomes for everyone.

Are you ready to contribute to something quite extraordinary?

To apply, you must currently reside in the UK and hold suitable Right To Work in the UK. We are sorry, VISA sponsorship is not available at present. Before commencing in your new role, you will be required to provide Right To Work documentation and any relevant qualifications. An enhanced DBS check and satisfactory references must also be obtained for you. Rest assured our Recruitment Team are on hand to support and guide you through every step of the process.

• Job Category Administration/PA/Reception
• Business Unit Maples
• Location (a radius of up to 50 miles will apply) Winchester, United Kingdom