Business Administrator

Care Concern Group; Torquay; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Paid DBS

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Vane Hill Care Home in Torquay is seeking a Business Administrator to support the day-to-day running of a specialist care service. You will handle payroll input, contracts, and compliance records while maintaining strict confidentiality.

Working closely with the Home Manager, you will manage enquiries, coordinate visits and communications with residents, families and external professionals, and support staffing and reception duties to keep the service well organised and responsive.

Qualifications

• Strong administrative experience within a busy environment.
• Excellent organisational skills and ability to manage multiple priorities.
• Confident IT skills including Microsoft Office and internal systems.
• High level of accuracy and attention to detail.
• Professional communication and interpersonal skills.
• Experience supporting or supervising staff is beneficial.
• Understanding of confidentiality and working within a care environment.

Responsibilities

• Support day-to-day running of the service in a specialist care setting.
• Manage payroll input, contracts and compliance records with accuracy and confidentiality.
• Coordinate enquiries, visits and communications with residents, families and external professionals.
• Oversee Reception and support staffing processes to maintain an organised administrative function.

Skills

Strong administrative experience

Organisational skills

IT skills (Microsoft Office)

Attention to detail

Professional communication

Staff supervision experience

Confidential environment

Proactive approach

Tools

Internal systems

Job description

Vane Hill Care Home is a specialist service in Torquay, set across two Victorian houses overlooking Torbay. The home provides structured, enablement focused support for adults living with mental health conditions, including Korsakoff's syndrome and Alcohol-Related Brain Damage, promoting independence, stability and wellbeing.

Business Administrator Contract

• £13.50 per hour
• Contracted to 37.5 hours per week
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Business Administrator, you will play a central role in supporting the day to day running of the service within a specialist complex care setting, supporting individuals with a range of complex physical and mental health needs.

Working closely with the Home Manager and wider team, you will maintain key administrative systems including payroll input, contracts, compliance records and internal processes, ensuring all information is accurate, up to date and handled with a high level of confidentiality.

You will manage enquiries, coordinate visits and support communication across the service, responding professionally and appropriately to residents, families and external professionals within a sensitive and regulated environment.

You will also support staffing processes and oversee Reception, helping to maintain a well organised, structured and responsive administrative function. Your role contributes to a consistent, compliant and well run service.

What We Are Looking For

• Strong administrative experience within a busy environment
• Excellent organisational skills and ability to manage multiple priorities
• Confident IT skills including Microsoft Office and internal systems
• High level of accuracy and attention to detail
• Professional communication and interpersonal skills
• Experience supporting or supervising staff is beneficial
• A reliable, proactive and organised approach
• Understanding of confidentiality and working within a care environment

About Us

Vane Hill Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments.

Our five core values Trust, Respect, Passion, Kindness and Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.