Business Administrator

Silvercrest Care; Tonypandy; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Free Employee Assistance Programme (EＡ

Training & development opportunities

Employee referral programme

Recognition and rewards

Job summary

Silvercrest Care is seeking a proactive Business Administrator for our Ty Nant Care Home in Williamstown. This 37.5-hour per week role pays £15.25 per hour and focuses on ensuring smooth administrative operations.

You will manage financial administration, admissions, payroll records, and GDPR compliance, providing essential support to the Home Manager and families. The role involves coordinating recruitment, handling payroll-related tasks, and maintaining accurate records for funding and

Qualifications

• GCSEs in English and Maths (Grade C or equivalent).
• Desirable bookkeeping, office administration and payroll experience.
• Strong proficiency with Microsoft Office (Word, Excel, Outlook).
• Diligent, highly organised and able to make sound decisions.
• Excellent written and verbal communication skills.

Responsibilities

• Drive the smooth management of all administrative duties to support the home’s operations.
• Act as first point of contact, handling calls and enquiries professionally.
• Oversee financial administration including petty cash, cash cards and residents’ allowances with monthly reconciliation.
• Ensure GDPR compliance across admin processes.
• Administer resident admissions and discharges with accurate funding and occupancy records.
• Coordinate recruitment and onboarding, including DBS checks, references and contracts.
• Maintain records for staff leave, sickness and payroll, and provide updates to management.
• Process purchase orders, invoices and reconciliations for broader financial administration.
• Keep payroll software records accurate and up to date.
• Provide admin support to Home Manager, regional team and residents’ families.
• Prepare and submit timely internal QA and external reporting.

Skills

Microsoft Office

Payroll

Bookkeeping

Organisation

Communication

Attention to detail

Education

GCSE English

GCSE Maths

Tools

Payroll software

MS Office

Job description

Business Administrator

Role - Business Administrator

Location - Ty Nant, Williamstown, CF40 1RE

Hours - 37.5 p.w

Rate - £ 15.25 p/h.

Join Silvercrest Care, a compassionate family of nursing homes across South Wales, where we are dedicated to providing exceptional care that champions the privacy, dignity, and choice of our residents. At our Ty Nant Care Home, we are seeking a proactive, organised, and meticulous Business Administrator to join our team.

This vital role, offering 37.5 hours per week at £15.25, is perfect for someone with a positive mindset and a can-do attitude, ready to ensure the smooth and efficient operation of our administrative functions.

What You’ll Be Doing:

• Drive the smooth and efficient management of all administrative duties, contributing directly to the home's operational excellence.

• Act as the first point of contact, managing incoming calls and enquiries with professionalism and efficiency.

• Oversee financial administration, managing petty cash, cash cards, and residents' personal allowances, ensuring accurate record-keeping and timely monthly reconciliation.

• Uphold stringent compliance with company policies and GDPR regulations across all administrative processes.

• Administer resident admissions and discharges, maintaining precise and timely records essential for funding, occupancy, and related documentation.

• Facilitate recruitment and onboarding processes, ensuring full compliance with all new hire documentation, including DBS checks, references, and contracts.

• Manage and maintain accurate records for staff annual leave, sickness, and payroll, providing essential updates to management.

• Support broader financial administration, including the processing of purchase orders, invoices, and reconciliation.

• Ensure the accuracy and currency of payroll software systems.

• Provide comprehensive administrative support to the Home Manager, regional team, and residents' families.

• Prepare and submit accurate and timely reports, including internal Quality Assurance and external body requests.

• Maintain organised and compliant records, managing archiving processes efficiently within specified timeframes.

About the role

What We Can Offer You:

• A supportive and inclusive work environment where your contributions are valued.

• Access to a free and confidential Employee Assistance Programme (EAP) to support your wellbeing.

• Opportunities for training and professional development to enhance your skills and career.

• Recognition and rewards through our employee referral and appreciation programmes.
  

What We're Looking For:

• Foundational education with GCSEs in English and Maths (Grade C or equivalent).

• Desirable experience in bookkeeping, office administration, and payroll.

• Strong proficiency in Microsoft Office applications (Word, Excel, Outlook).

• Demonstrated diligence, exceptional organisational skills, and sound decision-making ability.

• Excellent written and verbal communication skills.

• The ability to work effectively both independently and as part of a collaborative team.

• Familiarity with care home administration is advantageous, but not essential.

**Whilst we welcome applications from people from diverse backgrounds, all applicants must be able to meet the requirements of the role, including working the advertised shifts and undertaking the duties of the role safely, appropriately and competently.**

About the company

At SilverCrest we provide the highest quality of care in specially-designed care homes across South Wales. Each of our homes is a real community where residents’ health and well-being are the top priority.

Our staff are caring, respectful and dedicated professionals who share our vision of providing a safe and happy environment. Our residents have the freedom to live as independently as they like, whilst having access to the highest quality care at all times.

We invest in our people as they are paramount to running a successful care home so we have an attractive employee package. Our ethos is to provide quality care, and ensuring that privacy, dignity, and choice for our residents is at the heart of everything we do.

Required Criteria

• Strong Communication Skills
• Strong Literacy Skills
• Experience of Microsoft Office Suite

Desired Criteria

• Experience of invoicing
• Experience of processing payroll

Skills you'll need

• Payroll
• Microsoft Office Suite
• IT skills
• Attention to detail
• Communication
• Numeracy and Literacy