Business Administrator

NHS Jobs; Cardiff; On-site; GBP 21,000 - 26,000; Full time

Job summary

The NHS GP practice seeks a Business Administrator to support operational, financial, and administrative functions in Cardiff. You will help ensure smooth day-to-day running, maintain accurate records, support compliance, and assist with finance, HR, and business processes.

You will work closely with the Practice Manager and senior team to coordinate meetings, manage documentation, and handle professional communications with NHS organisations and external stakeholders.

Qualifications

• Administrative & operational support experience is essential.
• Experience maintaining records, data entry, and filing systems is required.
• Familiarity with HR processes, basic finance, and governance/compliance is beneficial.

Responsibilities

• Provide comprehensive administrative support to the Practice Manager and senior team.
• Manage and maintain practice records, policies, procedures, and business documentation.
• Assist with invoicing, payments, petty cash, and basic financial monitoring.
• Support recruitment processes, onboarding staff, and rota administration.

Job description

The Business Administrator plays a key role in supporting the operational, financial, and administrative functions of the GP surgery. The post holder will ensure the smooth day-to-day running of the practice by providing high-quality administrative support, maintaining accurate records, supporting compliance requirements, and assisting with finance, HR, and business processes.

Main duties of the job

Administrative & Operational Support

Provide comprehensive administrative support to the Practice Manager and senior team Manage and maintain practice records, policies, procedures, and business documentation Support the organisation of meetings, prepare agendas, take notes of actions and decisions, and follow up actions Handle correspondence, reports, and data entry accurately and confidentially Maintain effective filing systems (electronic and paper)

Finance & Business Support

Assist with invoicing, payments, petty cash, and basic financial monitoring Support financial reporting as required Assist with NHS contract administration Support procurement processes, liaise with suppliers and external contractors

HR & Workforce Administration

Support recruitment processes, including advertising roles and onboarding staff Maintain staff records, training logs, and compliance documentation Assist with rota administration, annual leave records, sickness monitoring

Governance, Compliance & Quality

Maintaining evidence, audits, and action plans Support clinical and non-clinical audits as required Ensure policies and procedures are reviewed and updated in line with regulations

Communication & Liaison

Act as a point of contact for the local health board and external stakeholders Liaise with Cluster teams, NHS organisations, and other service providers