Business Administration Supervisor

Aneurin Bevan University Health Board; Cwmbran; On-site; GBP 23,000 - 29,000; Full time

Job summary

Aneurin Bevan University Health Board in the Estates & Facilities Division is seeking a highly organized Business Support Administrator to supervise administrative staff and support the estates manager across multiple sites. The role focuses on delivering high-quality administrative services, maintaining policy compliance, and improving operational effectiveness to meet the Health Board's standards.

You will provide confidential admin and telephony support to the senior team, manage diaries,

Responsibilities

• Manage your own workload and prioritise tasks to meet deadlines.
• Provide secretarial support, including electronic diary management, arranging meetings, preparing papers, and producing correspondence.
• Act as the first point of contact for enquiries, exercising judgment and professionalism.
• Maintain divisional databases, process invoices, and support financial compliance.
• Organise and maintain filing systems, handle incoming and outgoing mail, and ensure smooth communication across the team.
• Take and transcribe minutes of meetings and assist with SharePoint, ESR, Oracle, and other systems.

Tools

SharePoint

ESR

Oracle

Job description

Are you highly organised, proactive, and passionate about delivering excellent administrative support? We are looking for aBusiness Support Administratorto join our team within the Estates & Facilities Division at Aneurin Bevan University Health Board. The post holder will be responsible for the day-to-day supervision of Business Support Administrators along with providing administrative support to operational Estates & Facilities manager for specific sites. The post requires an individual who is well organised and an effective leader who can manage and adhere to Policy, Procedures and Protocols. They will be responsible for implementing quality standards and services specifications for the administration service and the operational effectiveness. Ensuring all functions are carried out in accordance with agreed procedures, protocols and timescales to the highest standard. The post holder will maintain excellent working relationships as integral part of the wider team, working collaboratively to provide a high-quality service to patients, staff and visitors. They will supervise and lead staff providing effective and efficient administrative support, successfully completing work tasks to agreed specifications standards of performance and quality. They must ensure all statutory requirements are met and to advise the management team on areas of concern and assist in the development of improvement plans to meet the Health Board's Needs., As a Business Support Administrator, you will play a key role in providing efficient, effective, and confidential administrative and telephony support to the senior team. This is a varied and rewarding role where you will:

• Manage your own workload and prioritise tasks to meet deadlines.
• Provide secretarial support, including electronic diary management, arranging meetings, preparing papers, and producing correspondence.
• Act as the first point of contact for enquiries, exercising judgment and professionalism.
• Maintain divisional databases, process invoices, and support financial compliance.
• Organise and maintain filing systems, handle incoming and outgoing mail, and ensure smooth communication across the team.
• Take and transcribe minutes of meetings and assist with SharePoint, ESR, Oracle, and other systems.
  Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.