Business Administration Apprentice (Curriculum Support)

The Chesterfield College Group; Tapton; On-site; GBP 15,000 - 18,000; Full time

Job summary

The Chesterfield College Group is seeking a Business Administration Apprentice (Curriculum Support) based at Chesterfield College on Infirmary Road. You will join the Curriculum Manager for Transition Programmes to support information management, timetabling, and general office duties to help deliver high-quality student services.

This role focuses on administrative tasks, communication with students and staff, event support, and accurate record keeping, with training provided through the

Qualifications

• Maintenance and production of accurate and timely information.
• Administrative support to the team with high accuracy and presentation, including letters and reports.
• Collaborate with classroom and work-based colleagues to deliver outstanding services to students.
• Maintain timetable records and notify staff of changes affecting classes, ensuring timely student notifications.
• Accurate record keeping for students and staff teams.

Responsibilities

• Work as part of a team to maintain information and deliver administrative support.
• Provide general office duties and high-quality correspondence.
• Arrange room and IT resource bookings for meetings and events within the directorate.
• Support attendance reporting and follow up unexplained absences with teaching staff.
• Assist with setup and promotion of directorate events and stakeholder activities.

Job description

Business Administration Apprentice (Curriculum Support)

Location

Chesterfield College, Infirmary Road, Chesterfield, S41 7NG

Job Description

• Working as part of a team your focus will be the maintenance and production of accurate and timely information
• Provide administrative support to the team to a high standard of accuracy and presentation, to include producing general correspondence and reports, undertaking mail shots and the execution of general office duties
• Work effectively together with classroom based and work-based colleagues as one team, respecting and valuing each other to deliver outstanding services to students
• Support the department with the maintenance of timetable records, notifying the Curriculum and Timetabling Assistants of any changes in class times, staff or rooms, and ensuring that students are notified of changes affecting their classes in an effective and timely fashion
• Support managers and directors in accurate record keeping for students and staff teams
• Arrange room and IT resource bookings for meetings, events and other activities within the directorate, using central systems and process to record usage
• Reporting and follow-up of student attendance and absence, ensuring that teaching staff are notified in advance of class start times, and pro-actively following up unexplained absences
• Provide support for the setup and start of commercial courses within the directorate, ensuring that students receive excellent customer service during the enquiry, booking and delivery of the course
• Assist with the booking of transport and accommodation for trips and visits as well as ordering relevant resources for teaching and learning purposes
• Support marketing activity and provide support for the setup and promotion of directorate events, student led activities and stakeholder events as required
• Provide a central point of contact for students studying within the directorate, ensuring that messages to staff are effectively communicated, concerns are acted upon and that complaints are managed in line with college processes
• Produce letters, reports, minutes and other correspondence using a range of software, to a high standard of accuracy and presentation

You will work under the direction of the Curriculum Manager for Transition Programmes. Transition Programmes houses the colleges main SEND provision, and so the ability to communicate clearly and professionally, both in person and through other mechanisms, with both the students, and their parents and carers, is important.