Business Administration Apprentice

YTL UK; Bath; On-site; GBP 12,000 - 18,000; Full time

Job summary

YTL UK is seeking a Business Administrator Apprentice to support the Corporate Affairs team through a variety of administrative tasks. This office-based role offers an opportunity to work closely with a dynamic team while pursuing a Level 3 apprenticeship. You will gain valuable skills in administration, communication, and project management over the course of 16 months, along with benefits such as professional development and a healthcare package.

Benefits

Total pension contributions up to 20%

Career progression and professional development opportunities

25 days' holiday rising to 28 with length of service

Driving lessons funded for certain roles

Cashback and discounts from over 3,000 retailers

One paid volunteering day each year

Enhanced family leave and pay arrangements

Qualifications

• Must have a valid UK driving licence and access to a vehicle.
• Knowledge of the water industry is beneficial, but not essential.
• Experience working with teams across various disciplines.

Responsibilities

• Provide administrative support, including communications and event organization.
• Update and review databases, retrieve data, and maintain records.
• Liaise with internal and external stakeholders and attend various events.

Skills

Multitasking

Organisational skills

Administrative skills

Customer service

Communication skills

Attention to detail

Problem solving

Education

Level 3 Business Administration Apprenticeship

Tools

Microsoft Office

Job description

We're looking for a new Business Administrator Apprentice to join our team to provide administrative and event support to the YTL Group UK Corporate Affairs team.

About the team

You will work closely with the Group Projects Manager and colleagues in the Corporate Affairs team to help support a wide programme of projects and events across Wessex Water and YTL Group UK.

What you'll do

Working as an integral member of the Corporate Affairs team, you will:

• undertake Level 3 apprenticeship training framework
• provide effective administrative support to the Corporate Affairs team, including communications, community, digital and design services and for events, activities and workflows across the department
• update and review databases and retrieve data as necessary, record and analyse information and data
• produce and maintain accurate records and documents, and review others' work
• record meeting minutes and follow up actions
• liaise with internal and external stakeholders and team members
• liaise with teams and departments across the business to deliver outcomes and work to deadlines
• plan and organise, prioritise tasks and time to successfully meet deadlines
• support event organisation for internal and external events
• research products and suppliers, obtain quotes, and order resources
• process invoices
• make bookings for travel, accommodation, room hire and other services as required
• represent the department and wider business at events
• attend events and meetings across the region.

Although this is an office-based role, there will sometimes be a requirement for you to drive to other areas across our region for meetings and events. It is therefore essential for you to have a valid UK driving licence and access to your own vehicle.

This role may also involve lifting and transporting event equipment, being on your feet for extended periods and walking on outdoor terrain.

Please note the role does require some weekend work, which can be taken back as time in lieu.

Where you'll work

This is an office-based role at our Operations Centre in Bath, where you will be part of an energetic and busy team operating on a regular shift pattern during the working week. After an initial training period, there may be an opportunity to start a hybrid working pattern.

What you'll need

• Excellent multitasking, organisational and administrative skills.
• Working independently and as part of a team.
• Knowledge of the water industry is beneficial but not essential.
• Efficient in Microsoft Office packages (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills.
• Customer service skills/confident in a customer/public facing role with the ability to remain calm under pressure.
• Focused with an attention to detail.
• Ability to manage and prioritise workloads and adopt a methodical approach to tasks, including the time required to achieve relevant apprenticeship work.
• Problem solving with the ability to use your own initiative to make timely and informed decisions.
• Positive ‘can do' attitude and self-motivated, with a proactive approach to work.
• Experience working with colleagues or teams across a range of disciplines to achieve goals.

Apprenticeship Course Information

Duration

• Apprentice training is 16 months plus end point assessment.

Qualifications you'll gain

• Business Administration Apprenticeship Level 3.

Training provision

• Training delivery is based on a blended model of one-to-one sessions every 4 weeks, with group sessions, webinars, online courses, video, and additional support as required.
• Throughout training, application of knowledge will be logged before the End Point Assessment window.
• The End Point Assessment consists of a knowledge exam, a portfolio-based interview and a project presentation based on their portfolio.

What you'll receive

• Total pension contributions up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• Depending on your role, we will fund your driving lessons.
• The opportunity to buy up to ten days' holiday and sell up to five every year.
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• A new electric car in exchange for part of your gross salary, subject to conditions.
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• An interactive health and wellbeing platform.
• Support from mental health first aiders.
• A £1,000 referral fee if you recommend someone to work for us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

• Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
• YTL Developments – a major UK developer currently redeveloping a 350 acre former airfield into an award winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
• YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
• YTL Arena – the development and operation of an entertainment complex that includes a 19,000 capacity arena, conferencing and exhibition space
• plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.