Healthcare Admin Apprentice — Front Desk & Operations

St Luke’s Primary Care Centre; Nottingham; On-site; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Company pension

On-site parking

Blue light card

Retention package

Annual staff party

Job summary

St Luke’s Primary Care Centre in Nottingham is offering an apprentice position to provide high-quality administrative support to the primary care team. The role involves reception work, patient records, and business processes as part of a Level 3 Business Administrator Apprenticeship.

You will work under supervision, gain experience across functions such as finance, HR, and project coordination, and complete learning modules while applying new skills in a friendly GP practice.

Qualifications

• GCSEs in English and Maths (Grade 4/C or above) or equivalent
• Right to work in the UK
• Interest in healthcare and business administration
• No prior qualification at Level 3 or higher in a similar field (apprenticeship eligibility)
• Skills & qualities: Strong communication and organisational skills, proactive attitude, ability to work in a team and independently

Responsibilities

• Assist with general office tasks including filing, photocopying, scanning, and data entry.
• Manage incoming and outgoing correspondence, including emails and post.
• Maintain accurate patient records and update systems in line with GDPR and NHS policies.
• Support scheduling and coordination of meetings, taking minutes where required.
• Assist the reception team with greeting patients, booking appointments, and answering phone calls.
• Provide a courteous and efficient service to patients, clinicians, and other stakeholders.
• Help manage patient queries and signpost to appropriate services.

Skills

Communication skills

Organisational skills

Interpersonal skills

Teamwork

Proactive attitude

Attention to detail

Education

GCSEs English & Maths

Tools

Word

Excel

Outlook

Job description

St Luke’s Primary Care Centre in Nottingham is offering an apprentice position to provide high-quality administrative support to the primary care team. The role involves reception work, patient records, and business processes as part of a Level 3 Business Administrator Apprenticeship.

You will work under supervision, gain experience across functions such as finance, HR, and project coordination, and complete learning modules while applying new skills in a friendly GP practice.