Business Admin Apprentice

CLEVELAND LAND SERVICES (GUISBOROUGH) LIMITED; Guisborough; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading nationwide contractor in the sports and leisure sector as a Business Administrator. This role offers a comprehensive apprenticeship program with full training, focusing on customer service, sales opportunities, and administrative duties. You'll work closely with a dedicated team to maximize sales potential, develop strong client relationships, and contribute to business growth. With a commitment to excellence and innovation, this opportunity is perfect for those looking to make a significant impact in a supportive environment. If you're eager to learn and grow within a trusted name in the industry, this position is for you.

Qualifications

• Completion of Business Administrator Level 3 apprenticeship is required.
• Strong customer service and sales skills are essential.

Responsibilities

• Manage hire desk processes and customer queries effectively.
• Develop customer relationships and identify new sales opportunities.
• Ensure accurate hire contract administration and logistics.

Skills

Customer Service

Sales

Microsoft Excel

Microsoft Word

Teamwork

Logistics

Finance Management

Education

Business Administrator Level 3

Tools

Microsoft Publisher

Microsoft PowerPoint

Job description

Cleveland Land Services are a leading nationwide sports, leisure & landscape contractor, and a trusted name in the plant hire & sales sector. For close to 50 years we have earned a reputation for industry-leading innovation, first-class customer service and excellence.

A permanent position may be available upon successful completion of the apprenticeship programme.

This role will include full training and will work toward covering the following duties:

• Deal with all hire desk processes including queries, order processing, and scheduling.
• Work closely as a team to maximise potential sales opportunities while ensuring that all hire contract administration is accurate and completed to set timescales.
• Develop close customer working relationships with both new clients and existing customers to ensure we receive new enquiries and repeat orders.
• Identify new sales opportunities.
• Promote the full portfolio of products and services the company offers.
• Contribute to the growth of the business by being involved in the development of new strategies and ideas.
• Provide the customer with appropriate levels of support.
• Ensure haulage is sourced and booked to deliver/collect equipment effectively and safely to meet customer needs.
• Use IT including Microsoft software such as Excel, Word, Publisher, and PowerPoint.
• Organise meetings including multi-progress meetings, safety committees, and others.
• Take minutes at meetings.
• Engage in project-based work.
• Delegate work to other members of the office.
• Coach colleagues.
• Perform logistical work.
• Handle finance-related tasks.
• Make and receive phone calls.
• Write and respond to emails.
• Address any customer concerns or complaints.
• Perform other duties as required.

Business Administrator Level 3.

This apprenticeship will include a day release once a week at Middlesbrough College.

Monday - Friday 8.30am - 5.00pm or 8.00am - 4.30pm.