Bus Network Development Manager

Stagecoach Group Limited; Gloucester; Vor Ort; GBP 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

25 days holiday

Pension scheme

Employee benefits scheme

Free company travel

Zusammenfassung

Stagecoach Group Limited in Gloucester is seeking a Network Development Manager to shape our bus network, lead timetable development, and drive commercial performance using customer insight and data.

You will manage a team of Commercial Officers, collaborate with operations, finance, marketing and digital, and translate opportunities into practical improvements that benefit customers and the business.

Qualifikationen

• Strong commercial experience with a track record of improving performance and delivering results.
• Ability to turn data into clear recommendations and practical actions.
• Understanding the financial considerations behind commercial decisions and building credible business cases.
• Experience leading, coaching and developing people.
• Strong communication and stakeholder management skills with the confidence to influence at all levels.
• Genuine customer focus and understanding of how customer experience supports commercial performance.
• Interest in public transport and how great bus networks help communities.

Aufgaben

• Leading planning and scheduling of the bus network, including timetables, driver duties and rosters.
• Using customer, market and performance data to identify improvement opportunities.
• Monitoring key commercial measures and turning insight into action.
• Overseeing costings and preparation of commercially competitive bids for contracted services.
• Collaborating with operations to ensure plans are practical and delivered.
• Building relationships with depot teams, local stakeholders and Trade Union representatives.
• Working with marketing and digital teams to support customer acquisition, retention and engagement.
• Leading and developing Commercial Officers, fostering a high-performing team.
• Supporting the Commercial Director and representing the commercial team in meetings.

Kenntnisse

Commercial acumen

Data interpretation

People leadership

Stakeholder management

Communication skills

Customer focus

Jobbeschreibung

We’re looking for a Network Development Manager to help shape how our bus network develops and performs across Stagecoach West. Reporting to the Commercial Director, you’ll lead our approach to network planning and scheduling, using customer insight, performance data and strong commercial judgement to make sure our services are reliable, efficient and designed around the needs of the communities we serve.

You’ll also lead and develop a team of Commercial Officers and work closely with colleagues across operations, finance, marketing and digital to turn ideas and opportunities into practical, deliverable improvements. It’s a great opportunity for someone who enjoys combining commercial thinking, data and people leadership to make a visible difference to both customers and the wider business.

What You’ll Be Doing

• Leading the planning and scheduling of our bus network, including the development of timetables, driver duties and rosters.
• Using customer, market and performance data to identify opportunities to improve services and commercial performance.
• Monitoring key commercial measures, spotting emerging trends, risks and opportunities and turning insight into action.
• Overseeing costings and the preparation of strong, commercially competitive bids for contracted services.
• Working closely with operational teams to make sure network plans are practical, understood and successfully delivered.
• Building strong relationships with internal and external stakeholders, including depot teams, local stakeholders and Trade Union representatives.
• Working with our marketing and digital teams to support customer acquisition, retention and engagement.
• Leading and developing our Commercial Officers, creating a supportive, inclusive and high-performing team.
• Supporting the Commercial Director and representing the commercial team at internal and external meetings when required.

What We Need

• Strong commercial experience and a track record of improving performance and delivering results.
• Confidence working with complex data and, importantly, the ability to turn that data into clear recommendations and practical actions.
• A good understanding of the financial considerations behind commercial decisions and experience building credible business cases.
• Experience leading, coaching and developing people.
• Strong communication and stakeholder management skills, with the confidence to influence and constructively challenge at all levels.
• A genuine customer focus and an understanding of how customer experience can support stronger commercial performance.
• An interest in public transport and how great bus networks can better serve customers and communities.

Why Join Us?

You’ll receive 25 days' holiday plus bank holidays, alongside benefits including our pension scheme, employee benefits scheme and free company travel. More importantly, you’ll be joining a role where your decisions can have a real impact, helping us build a network that works better for our customers, our communities and our people.

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.