Network Development Manager

334 Cheltenham and Gloucester Omnibus Company Limited; Gloucester; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

25 days' holiday plus bank holidays

Pension scheme

Employee benefits scheme

Free company travel

Job summary

Stagecoach West in Gloucester is seeking a commercially minded leader to plan and schedule our bus network, developing timetables, driver duties and rosters. You will use customer, market and performance data to identify opportunities to improve services and commercial performance.

This role oversees costings, prepares competitive bids, collaborates with operations, and builds strong relationships with depot teams, local stakeholders and trade unions.

Qualifications

• Strong commercial experience and track record of improving performance.
• Ability to turn complex data into clear, actionable recommendations.
• Understanding of financial considerations behind commercial decisions.
• Experience leading, coaching and developing people.
• Excellent communication and stakeholder management skills.
• Genuine customer focus to support better commercial performance.
• Interest in public transport and improving bus networks.

Responsibilities

• Lead planning and scheduling of the bus network, including timetables and rosters.
• Use data to identify opportunities to improve services and commercial performance.
• Monitor key commercial measures and turn insights into action.
• Oversee costings and prepare competitive bids for contracted services.
• Collaborate with operational teams to ensure plans are practical and deliverable.
• Build strong relationships with depot teams, local stakeholders and trade unions.
• Work with marketing and digital teams to support customer acquisition, retention and engagement.
• Lead and develop the Commercial Officers team.
• Support the Commercial Director and represent the team in meetings when required.

Skills

Commercial experience

Data analysis

Financial acumen

People leadership

Stakeholder management

Customer focus

Public transport interest

Job description

Salary Salary - £45,000 - £50,000

What You’ll Be Doing

• Leading the planning and scheduling of our bus network, including the development of timetables, driver duties and rosters.
• Using customer, market and performance data to identify opportunities to improve services and commercial performance.
• Monitoring key commercial measures, spotting emerging trends, risks and opportunities and turning insight into action.
• Overseeing costings and the preparation of strong, commercially competitive bids for contracted services.
• Working closely with operational teams to make sure network plans are practical, understood and successfully delivered.
• Building strong relationships with internal and external stakeholders, including depot teams, local stakeholders and Trade Union representatives.
• Working with our marketing and digital teams to support customer acquisition, retention and engagement.
• Leading and developing our Commercial Officers, creating a supportive, inclusive and high-performing team.
• Supporting the Commercial Director and representing the commercial team at internal and external meetings when required.

What We Need

• Strong commercial experience and a track record of improving performance and delivering results.
• Confidence working with complex data and, importantly, the ability to turn that data into clear recommendations and practical actions.
• A good understanding of the financial considerations behind commercial decisions and experience building credible business cases.
• Experience leading, coaching and developing people.
• Strong communication and stakeholder management skills, with the confidence to influence and constructively challenge at all levels.
• A genuine customer focus and an understanding of how customer experience can support stronger commercial performance.
• An interest in public transport and how great bus networks can better serve customers and communities.

Why Join Us?

You’ll receive 25 days' holiday plus bank holidays, alongside benefits including our pension scheme, employee benefits scheme and free company travel.

More importantly, you’ll be joining a role where your decisions can have a real impact, helping us build a network that works better for our customers, our communities and our people.

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated.

We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.

Location

Stagecoach West Head Office 65 London Road Gloucester GL1 3HF

Welcome to Stagecoach, the UK's #1 bus company.

Founded in 1980, Stagecoach has established itself as the UK's largest transport operator, with services connecting more than 100 major towns and cities in England, Scotland, and Wales.

We work with our partners to deliver a greener, smarter, safer, healthier, and fairer country.

Providing extensive expertise in commercial and contracted markets, we assist national and regional government to deliver on ambitious plans for their citizens, communities, and local economy.

Our team of 26,000 employees are proud to serve our customers and be an integral part of their local communities.