Burnley- AO

Allscreens Nationwide Ltd; Lancashire; On-site; GBP 15,000 - 16,000; Part time

Job summary

Burnley Magistrates Court is seeking an Admin Officer to support court operations, welcome visitors and assist with hearings.

The role is fully office-based, 22.5 hours per week across three days, with a temporary assignment through 31 March 2027 and potential extension. DBS check required.

You will handle filing, data input, and routine correspondence, and work closely with judiciary, clerks and court users.

Qualifications

• Enhanced DBS clearance is required.
• Experience in customer service or court environments is beneficial.

Responsibilities

• Greeting and assisting court users, including judiciary, jurors, solicitors, barristers, police officers and members of the public.
• Calling parties into court hearings and managing courtroom attendance in line with priority requirements.
• Providing information regarding court proceedings and supporting court users throughout their visit.
• Escorting individuals around the court building and administering oaths where required.
• Keeping court users informed of changes to hearing times and courtroom allocations.
• Collecting and delivering files and bundles to judiciary and court clerks.
• Assisting colleagues and judiciary outside of court sitting times.
• Supporting and navigating court hearings conducted via video link, both onsite and remotely.
• Preparing hearing rooms, meeting rooms, tribunals and courtrooms for use.
• Supporting the organisation and administration of hearings and tribunals.
• Preparing court files, papers and documentation.
• Producing court-related documents and correspondence.
• Updating records and inputting data onto internal systems.
• Drafting standard letters and documents.
• Clerking Civil and Family Court hearings, tribunals and proceedings.
• Responding to general enquiries from court users and members of the public.
• Excellent communication and customer service skills.
• Strong administrative and organisational abilities.
• Good attention to detail and accuracy when handling documents and data.
• Confident using Microsoft Office and computer-based systems.
• Ability to work professionally within a busy and sometimes demanding environment.
• Strong teamwork skills with the ability to work independently when required.

Job description

Burnley Magistrates Court, Parker Lane, Burnley, BB11 2BT

£12.86 per hour (first 12 weeks), increasing to £13.25 per hour thereafter

22.5 hours per week (3 days per week, to be agreed at interview)

Temporary assignment until 31 March 2027, with potential extension

Fully office-based

Enhanced DBS required- Provided by Brookstreet

We are currently recruiting for an

Admin Officer to join the team at

Burnley Magistrates Court. This is an excellent opportunity to work within HM Courts & Tribunals Service, supporting the delivery of court services and helping to ensure the smooth running of hearings and administrative functions.

Key Responsibilities

As an Admin Officer, you will play a vital role in supporting court operations and providing excellent customer service to court users, judiciary and legal professionals. Duties will include:

• Greeting and assisting court users, including judiciary, jurors, solicitors, barristers, police officers and members of the public.
• Calling parties into court hearings and managing courtroom attendance in line with priority requirements.
• Providing information regarding court proceedings and supporting court users throughout their visit.
• Escorting individuals around the court building and administering oaths where required.
• Keeping court users informed of changes to hearing times and courtroom allocations.
• Collecting and delivering files and bundles to judiciary and court clerks.
• Assisting colleagues and judiciary outside of court sitting times.
• Supporting and navigating court hearings conducted via video link, both onsite and remotely.
• Preparing hearing rooms, meeting rooms, tribunals and courtrooms for use.
• Supporting the organisation and administration of hearings and tribunals.
• Preparing court files, papers and documentation.
• Producing court-related documents and correspondence.
• Updating records and inputting data onto internal systems.
• Drafting standard letters and documents.
• Clerking Civil and Family Court hearings, tribunals and proceedings.
• Responding to general enquiries from court users and members of the public.
• Excellent communication and customer service skills.
• Strong administrative and organisational abilities.
• Good attention to detail and accuracy when handling documents and data.
• Confident using Microsoft Office and computer-based systems.
• Ability to work professionally within a busy and sometimes demanding environment.
• Strong teamwork skills with the ability to work independently when required.

Additional Information

Start Date: As soon as clearance has been completed.

Training: Ongoing training and support provided throughout the assignment.

Travel: Occasional travel to nearby court sites such as Blackburn or Preston may be required.

Holiday Requests: Pre-booked leave can be accommodated where possible.

Interviews: In-person interviews.

Security Clearance: Enhanced DBS required, Provided by brookstreet

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.