Burger Venue Lead - Guest Experience & Team Growth

Haven; Alloway; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus up to 10%

Onsite accommodation available

Fully funded qualifications

Team dining discounts up to 50%

Haven Holidays discounts 20%

Job summary

Haven is seeking a Burger King Manager in Alloway to lead an energetic F&B team, ensuring exceptional service and great tasting fast food. You’ll be hands-on with performance, budget control, and safety, guiding the team to meet targets while maintaining brand standards.

You will drive guest experience, coach staff, manage schedules and resources, and promote development opportunities. The role offers onsite responsibilities with potential accommodation if needed.

Qualifications

• Proven experience in roles such as Restaurant Manager or General Manager in a fast‑food chain.
• Strong leadership and communication skills.
• Knowledge of health and safety regulations.
• Experience in budgeting and financial management.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and hit targets.
• Ensure top-tier guest satisfaction and a welcoming environment.
• Monitor performance, provide feedback, coaching, and reviews.
• Oversee scheduling, budgets, and resources for efficiency.
• Ensure operations comply with health and safety regulations and policies.
• Resolve operational issues quickly and maintain smooth daily running.
• Support training and development with coaching and growth opportunities.

Skills

Team leadership

Guest experience

Performance management

Budgeting & finance

Health & safety compliance

Communication skills

Problem solving

Training & development

Job description

Haven is seeking a Burger King Manager in Alloway to lead an energetic F&B team, ensuring exceptional service and great tasting fast food. You’ll be hands-on with performance, budget control, and safety, guiding the team to meet targets while maintaining brand standards.

You will drive guest experience, coach staff, manage schedules and resources, and promote development opportunities. The role offers onsite responsibilities with potential accommodation if needed.