Burger Venue Leader — Drive Guest Experience & Team Growth

Haven; Spittal; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Up to 10% annual bonus

Staff dining discounts

Haven Holidays discount

Facilities access

Job summary

Haven is seeking a Burger King Manager to lead a high-energy food service team and deliver exceptional guest experiences. You will manage performance, resources, and compliance, guiding staff through daily operations while maintaining safety standards.

The role is hands-on, requires strong leadership, and offers a generous bonus potential. Applicants should have proven fast-food management experience, excellent communication skills, and the ability to thrive in a busy environment, including

Qualifications

• Proven experience as Restaurant Manager or General Manager in a fast-food chain or similar role in food service.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends and holidays.

Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns and driving a welcoming atmosphere.
• Performance Management: Monitor performance, provide feedback, coaching, and conduct reviews.
• Resource Management: Oversee scheduling, budgets, and resources to maximise efficiency.
• Compliance and Safety: Ensure operations comply with health & safety regs and policies.
• Problem Solving: Resolve operational issues quickly for smooth day-to-day running.
• Training and Development: Support team growth through training and mentoring.

Skills

Leadership

Communication

Team working

Customer service

Health & safety

Organisation

Budgeting

Availability

Job description

Haven is seeking a Burger King Manager to lead a high-energy food service team and deliver exceptional guest experiences. You will manage performance, resources, and compliance, guiding staff through daily operations while maintaining safety standards.

The role is hands-on, requires strong leadership, and offers a generous bonus potential. Applicants should have proven fast-food management experience, excellent communication skills, and the ability to thrive in a busy environment, including