Burger Venue Manager – Haven

Haven; Beal; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

50% off on-park dining

20% discounts Haven Holidays

In-store discounts

Free access to facilities

Savings at national brands

Job summary

Haven is seeking a Burger King Manager to lead a fast-paced store, ensuring excellent service and great tasting food. You’ll guide a motivated F&B team with clear direction, driving performance and maintaining brand standards.

You’ll manage resources, coaching staff, and uphold health and safety policies while delivering outstanding guest experiences. The role offers development opportunities, fully funded qualifications, and a bonus scheme.

Qualifications

• Proven experience in roles such as Restaurant Manager or General Manager in fast-food/quick-service.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Excellent customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and budgeting abilities.
• Flexibility to work evenings, weekends and holidays.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and hit targets.
• Ensure top-tier guest satisfaction by addressing concerns and fostering a welcoming atmosphere.
• Monitor performance, provide coaching and conduct reviews.
• Oversee scheduling, budgets, and resources for efficiency.
• Ensure operations comply with health and safety regulations and policies.
• Resolve operational issues quickly to keep daily running smoothly.
• Support training and development through ongoing mentoring and growth opportunities.

Skills

Team Leadership

Guest Experience

Performance Management

Resource Management

Compliance and Safety

Problem Solving

Training and Development

Job description

Position: Burger King Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus

As aBurger King Managerat Haven your leadership skills will ensure every guest enjoys exceptional service and great tasting fast food!
In this role,you’llbe at the heart of an energetic F&B team, leading with clear direction and plenty of motivation.You’llinspire your team to hit their goals and keep uphigh standardsby showing them howit’sdone!You’llbe hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly.You’llalso be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus,you’llmake sure everything stays safe, compliant, and on point with company policies and Burger King brand standards.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitorindividual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operationscomply withhealth and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• – Proven experience in roles such as Restaurant Manager, General Manager in a fast-food chain, or a similar management role within the food service industry.
• – Strong leadership and communication skills.
• – Ability to work in a fast-paced environment whilemaintainingattention to detail.
• – Exceptional customer service and problem-solving abilities.
• – Knowledge of health and safety regulations.
• – Strong organisational and multitasking skills.
• – Experience in budgeting andfinancial management.
• – Flexibility to work evenings, weekends, and holidays.

What We Offer

• – An inclusive, supportive work environment.
• – Comprehensive training and ongoing support.
• – Career development opportunities, including fully funded qualifications.
• – Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.