Building Services Operative

The Methodist Church in Britain; Newport; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Enhanced pension

25 days annual leave plus bankolidays

Smart working where role allows

Benefits allowance £625

Cycle to Work scheme

Career development opportunities

Job summary

The Methodist Church in Britain is seeking a part-time caretaker to support Hedyn's Property and Place team across 55+ housing schemes. You’ll perform safety checks, basic repairs, and respond to maintenance issues, with on-site coverage in city centre and high-rise properties.

A full UK driving licence is essential, and you may participate in on-call duties. Typical tasks include door security checks, lighting tests, and minor repairs, while coordinating with contractors and reporting safety

Qualifications

• Full UK driving licence required.

Responsibilities

• Carry out health and safety checks and monitor cleanliness standards across housing schemes.
• Undertake basic compliance checks (fire doors, emergency lighting, weekly alarm tests, entry door security).
• Carry out minor repairs and basic maintenance (bulbs, locks, plumbing, electrical issues).
• Escalate repairs to Maintenance, respond to maintenance issues, and inspect high-rise/buildings for leaks.
• Keep communal areas clean, safe and compliant with waste practices; monitor access points.
• Explain safety documentation to customers and act as safety focal point.
• Manage contractors on site, coordinate inductions, and liaise with team and external agencies.
• Report unsafe conditions and incidents to line manager and Safety team; cover caretaker duties as needed.
• Respond promptly to emergencies and on-call duties.

Job description

This part-time post with Hedyn's Property and Place team covers day-to-day upkeep across its 55-plus housing schemes. The work centres on safety checks, cleaning, minor repairs and responding to maintenance issues for residents. It also includes caretaker cover in city centre and high-rise properties, along with on-call work. A full UK driving licence is essential.

What the job involves

• Carry out health and safety checks and monitor cleanliness standards across the housing schemes
• Undertake basic compliance checks to a schedule, such as fire doors, emergency lighting, weekly alarm tests and entry door security
• Carry out minor repairs and basic maintenance, such as changing bulbs, fixing door locks and dealing with plumbing and electrical issues
• Escalate repairs to the Maintenance team and respond to maintenance issues
• Inspect high-rise buildings and sheltered accommodation for leaks and faulty fixtures, reporting and addressing them
• Keep communal and external areas clean, tidy and safe, following waste and recycling practices
• Monitor access points to keep buildings secure, reporting suspicious activity and enforcing fire safety and evacuation procedures
• Act as the focal point for customers' safety queries, explaining safety documentation to them
• Manage contractors on site, including access needs and inductions, and work with team members and external agencies
• Report unsafe conditions, near misses and accidents to the line manager and Safety team, and ASB to the Neighbourhood Manager
• Cover caretaker duties in other city centre and high-rise properties as required
• Respond promptly to emergencies and take on-call duties as required

Skills & knowledge

• Skills to carry out basic repairs on site
• Understanding of the repairs process and how to escalate repairs
• Ability to understand written safety documentation and relay it to customers
• Professional and courteous manner with customers

Checks & eligibility

• Full UK driving licence

What's offered

• Enhanced pension with employer contributions of up to 12%
• 25 days annual leave plus bank holidays, rising to 30 days after 3 years' service
• Smart working where the role allows
• Flexible benefits allowance of £625 towards options such as private medical insurance, health cash plan, professional memberships and electric vehicles
• Cycle to Work scheme and enhanced maternity, paternity and adoption leave
• Sponsored study and career development opportunities