Quality Assurance Inspector

The Methodist Church in Britain; Walton-on-Thames; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Health cash plans

26 days' annual leave (increasing to 2

Hybrid working

Job summary

The Methodist Church in Britain is seeking an inspector to join our repairs governance team. The role focuses on post-inspections, technical audits, and reviewing contractor work to ensure quality and compliance.

You will assess workmanship, review claims, and collaborate with contractors and operational teams. The role is hybrid with two to three office days per week and includes an out-of-hours rota; a DBS check and a full UK driving license are required.

Qualifications

• Sound technical knowledge of building maintenance and housing repairs.
• Good understanding of schedules of rates, repair coding, variations and cost validation.
• Understanding of compliance, including health and safety, asbestos management, auditing and contractor controls.
• Strong attention to detail and analytical skills.
• Confidence to challenge information or workmanship below the required standard.
• Organised, able to manage competing priorities, and confident communicating with contractors, colleagues and stakeholders.

Responsibilities

• Carry out post-inspections and technical audits of completed repairs, damp and mould works, disrepair works, voids and planned maintenance.
• Review repair orders and completion records to confirm work is recorded correctly and supported by evidence.
• Assess workmanship against specifications, schedules of rates, policies and compliance requirements.
• Identify poor workmanship, repeat failures and remedial work, and make sure actions are followed through.
• Review contractor claims, invoices, variations and additional works to check costs are accurate and supported.
• Use performance and commercial data to spot trends, recurring issues, unnecessary spend and improvement opportunities.
• Work with contractors, surveyors and operational teams to address quality concerns and improve service delivery.
• Maintain accurate audit records and provide evidence-based reporting on contractor performance, compliance and improvement.

Skills

Building maintenance knowledge

Housing repairs

Attention to detail

Analytical skills

Contractor liaison

Job description

This inspector post sits within PA Housing's repairs service, checking that repairs, damp and mould works, and disrepair jobs are finished to standard. The core of the role is post-inspection and technical audit of contractor work, reviewing claims and invoices for accuracy, and pushing through remedial action on poor workmanship. It is hybrid, with two to three office days a week once settled, plus an out-of-hours call-out rota. Candidates need a DBS check and a full UK driving licence with access to a car.

What the job involves

• Carry out post-inspections and technical audits of completed repairs, damp and mould works, disrepair works, voids and planned maintenance
• Review repair orders and completion records to confirm work is recorded correctly and supported by evidence
• Assess workmanship against specifications, schedules of rates, policies and compliance requirements
• Identify poor workmanship, repeat failures and remedial work, and make sure actions are followed through
• Review contractor claims, invoices, variations and additional works to check costs are accurate and supported
• Use performance and commercial data to spot trends, recurring issues, unnecessary spend and improvement opportunities
• Work with contractors, surveyors and operational teams to address quality concerns and improve service delivery
• Maintain accurate audit records and provide evidence-based reporting on contractor performance, compliance and improvement

Experience

• Experience in responsive repairs or maintenance services
• Experience reviewing work orders, contractor claims, completion records and supporting documents

Skills & knowledge

• Sound technical knowledge of building maintenance and housing repairs
• Good understanding of schedules of rates, repair coding, variations and cost validation
• Understanding of compliance, including health and safety, asbestos management, auditing and contractor controls
• Strong attention to detail and analytical skills
• Confidence to challenge information or workmanship below the required standard
• Organised, able to manage competing priorities, and confident communicating with contractors, colleagues and stakeholders

Checks & eligibility

• DBS check (standard or enhanced)
• Full UK driving licence and access to a car

Other

• Willingness to join the out-of-hours call-out rota

Nice to have

• Experience in social housing or a similar environment

What’s offered

• High street discount schemes
• Health cash plans
• 26 days' annual leave, rising to 29 after three years, with the option to buy more
• Flexible bank holidays, taken when suits you
• Car leasing scheme
• Hybrid working, with two to three office days a week once settled
• Optional nine-day fortnight scheme