Building Services Manager - 18 Month FTC

urbanbubble; Manchester; On-site; GBP 42,300 - 51,700; Full time

Benefits offered by this job

Enhanced family leave policies

Cycle to work scheme

Season ticket loan

Pet-friendly Friday

Enhanced sick pay

Study support

Enhanced annual leave

Job summary

A property management company is seeking a Building Services Manager in Manchester to oversee maintenance and health & safety standards. The role involves managing a team, ensuring compliance, and delivering exceptional customer service. Candidates should have experience in facilities management and strong people skills. Competitive salary of up to £47,000 plus benefits including enhanced family leave and a cycle to work scheme.

Qualifications

• Experience in managing contractors.
• Ability to achieve great results through people.
• Proven track record in delivering high customer service standards.
• Proficiency in Health, Safety, and Environment legislation.

Responsibilities

• Manage a maintenance and housekeeping team of 6.
• Ensure compliance with health & safety standards.
• Oversee and review Health and Safety audits.
• Lead on quality processes for compliance and improvement.

Skills

Experience in a facilities management role

People management skills

Strong commercial and financial acumen

Knowledgeable in relevant regulations

Significant customer service experience

Education

Rent Smart Wales qualification

Job description

Overview

Building Services Manager - 18 Month FTC role at urbanbubble. Two luxury sites in Cardiff: Tai Afon and Wood Street House. This full-time role ensures maintenance and health & safety standards are met, 100% compliant, and that exceptional customer service is delivered. You will manage a maintenance and housekeeping team.

What you will do

• Effectively manage a team of 6
• Budget Management
• Promote effective client relationships and achieve high customer satisfaction
• Lead on, develop, implement, and monitor quality processes to ensure compliance and continuous improvement targets are met
• Pro-actively deal with maintenance and cleaning problems identified within the development and regularly carry out site inspections
• Ensure a fitting approach to risk assessments and method statements
• Outline safe operational procedures which identify and take account of all relevant hazards, recommending and implementing necessary changes to working practices as required
• Oversee and review Health and Safety audits and appropriate follow-through
• Oversee the delivery of all annual testing and training for our people to ensure total compliance, maintaining robust records
• Promote peak performance through proper objective setting, one-to-one meetings, personal development, team meetings and performance reviews

What are we looking for?

• Experience in a facilities management role
• Property / Residential experience (preferred)
• Experience in managing contractors
• People management skills and the ability to achieve great results through people
• Significant experience and proven track record in delivering the highest standards of customer service
• Strong commercial and financial acumen
• Knowledgeable in relevant regulations, legislation, guidance and best practice
• Health and Safety - must be proficient with current Health, Safety and Environment legislation

Requirements

Required: Rent Smart Wales qualification or to complete this course within the first 3 months of starting your role.

Benefits

Salary: up to £47,000 plus 10% bonus

Benefits include: enhanced family leave policies, cycle to work scheme, season ticket loan, pet-friendly Friday, enhanced sick pay, study support, and more; enhanced annual leave including a birthday day off and a day off when you buy your house.

About urbanbubble: We’re redefining how properties are run through community building, customer care, and innovation. We serve 14,000 residents and growing, and look for bold, ambitious, resourceful team members.

Equal opportunity: We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.

Notes: INDHIG · REF-223 616