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urbanbubble; Rochdale; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Cycle to work scheme

Season ticket loan

Birthday day off

House purchase day off

Pet lovers Friday

Job summary

urbanbubble is seeking an experienced Building Services Manager. This full‑time role is based on-site at our Rochdale developments, with 4 days at Upperbanks and 1 day at Anco & Co in Manchester city centre.

You’ll lead a maintenance and housekeeping team, ensuring maintenance and health & safety standards are met while delivering excellent customer service. You will manage budgets, oversee inspections, drive compliance, and implement quality processes for continuous improvement.

Qualifications

• Experience in a facilities management role.
• Property/Residential experience preferred.
• Experience in managing contractors.
• People management and leadership skills.
• Proven track record in delivering high customer service.
• Strong commercial and financial acumen.
• Knowledge of Health, Safety and Environment legislation.

Responsibilities

• Effectively manage a team.
• Budget management.
• Promote effective client relationships and achieve high customer satisfaction.
• Develop, implement, and monitor quality processes to ensure compliance and continuous improvement targets.
• Pro-actively address maintenance and cleaning problems identified within the development and regularly carry out site inspections.
• Ensure there is a fitting approach to risk assessments and method statements.
• Outline safe operational procedures identifying all relevant hazards and implement changes to working practices as required.
• Oversee and review Health and Safety audits and appropriate follow-through.
• Oversee the delivery of all annual testing and training to ensure total compliance, maintaining robust records.
• Promote peak performance through objective setting, 1-to-1’s, team meetings and performance reviews.

Skills

People management

Budget management

Client relationships

Quality processes

Site inspections

Risk assessments

Health & safety knowledge

Job description

We’re searching for an incredible Building Services Manager!

This role is based full time within the developments, you will be responsible for ensuring the development consistently meets all maintenance and health & safety standards, and remains 100% compliant at all times whilst delivering exceptional customer service. You will manage a maintenance and housekeeping team. You will spend 4 days at Upperbanks in Rochdale, and 1 day at Anco&Co, Manchester city centre.

What do we offer?

• We offer amazing benefits such as a basic salary of up to £44,000, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more.
• We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!

What will you do?

• Effectively manage a team
• Budget Management
• Promote effective client relationships and achieve high customer satisfaction.
• Lead on, develop, implement, and monitor quality processes to ensure compliance and continuous improvement targets are being met.
• Pro-actively deal with any maintenance and cleaning problems identified within the development and regularly carry out site inspections.
• Ensure there is a fitting approach to risk assessments and method statements.
• Outline safe operational procedures which identify and take account of all relevant hazards, recommending and implementing necessary changes to working practices as required.
• Oversee and review Health and Safety audits and appropriate follow-through.
• Oversee the delivery of all annual testing and training for our people to ensure total compliance, maintaining robust records.
• Promote peak performance through proper objective setting, one to one’s, personal development, team meetings and performance reviews.

What are we looking for?

• Experience in a facilities management role
• Property / Residential experience (preferred)
• Experience in managing contractors
• People management skills and the ability to achieve great results through people
• Significant experience and proven track record in delivering the highest standards of customer service.
• Strong commercial and financial acumen
• Knowledgeable in relevant regulations, legislation, guidance and best practice.
• Health and Safety - must be proficient with current Health, Safety and Environment legislation

At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential.

So, what do you say – interested?

We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.